It's happened again, some of us didn't receive the new subscription item when we should have, our renewal dates were at a time when we didn't receive last month's item because we'd already gotten that when it was released the previous month. This has happened before, but I wouldn't be surprised if the delay messed things up this time.
Usually when this happens, the news post is edited or a staff member posts in the comments to let us know that they're aware of the issue and if we should send a ticket or wait 24 hours first. But no such thing has happened this time, making me think that the staff haven't seen what's happening, so I made a thread about it here. Please tell us what we need to do.
Same issue for me
Issues with giving out the newest subscription item are being worked on!
Any updates on this? Do we need to send a ticket after all, or is it still being fixed?
Fix still in progress! No tickets should be needed once we've got things ironed out. :)
[edit] Done! :)