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May 10, 2023 2 years ago
Ain't no rest for the wicked,
Jasper
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Venom
May 10, 2023 2 years ago
Eivor
has a dragon
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MacLachlan

You reminded me I wanted to change mine early for next month. The same thing happened to me in Chrome.

[size=6pt][sub][ he/they | aroace/nb ][/sub]

May 26, 2023 2 years ago
CydcieDahlre
is frosty
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Fe OH 3

Hello, I just tried to change mine to the masq rave one and I'm having the same issue, I know I had several borders unlocked and now I have none. I'll keep looking for an update and maybe submit a ticket.

Loving you is easy because you're you ❤ Be kind to yourself ✨

Merry Holidays 🌼

May 27, 2023 2 years ago
GLaDOS
takes the cake
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Unlikeable

I have the same issue! It came as a bit of a shock, when I'm more awake I'll try to remember which ones I had already and submit a ticket. Hoping it's an easy fix.

Jun 4, 2023 2 years ago
Ain't no rest for the wicked,
Jasper
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Venom

When you get an answer, please share with the rest of us.

Jun 4, 2023 2 years ago
GLaDOS
takes the cake
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Unlikeable

Apologies- I never got around to replying, it actually seems to have restored everything for me on its own a few days ago without a ticket. If it isn't fixed for you I suggest sending a ticket though, if yours haven't been fixed by now you may have been missed if something was done automatically that should have dealt with it or some such. But to be honest I have no idea, sorry.

Sep 28, 2023 2 years ago
TribalMoon
has fire in their soul
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InnerEvolution

All my border options are greyed out and "Locked" including my active border.
Going to try posting here before filing a ticket.

[img align=right]https://img.subeta.net/items/atomickitty.gif[/img]

Sep 28, 2023 2 years ago
Spinelly
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I'm having the exact same issue. Everything locked, including the currently active border.

Sep 29, 2023 2 years ago
Ain't no rest for the wicked,
Jasper
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Venom
Sep 29, 2023 2 years ago
Spinelly
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i think i will. Thanks! :)

Dec 7, 2023 2 years ago
meiChan
is the pumpkin king!
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Same thing just happened to me! Locked out of every avatar border, even the one I currently have on 😅

Guess I'll submit a ticket then.

UPDATE: I didn't submit a ticket, but the problem suddenly resolved itself! It's a Luminaire miracle 😄🎄

[tot=meiChan]

Aug 26, 2024 1 year ago Official
Angelina
is a mirage
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For anyone encountering this error: is working on a fix for this right now, and has a new page for cosmetic borders that may work.

Can you please go to the new cosmetics page and see if you can see your unlocked cosmetic borders there? Thanks!

Sep 14, 2024 1 year ago
Ain't no rest for the wicked,
Jasper
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Venom

Ya might wanna ping people in this thread so they know to check. I only noticed because I was subbed. 😂 I went to the page, my borders are there and it changed to the one I selected. ^^

Sep 20, 2024 1 year ago
Apollo
gets around
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Sometimes when I go to my avatar border page, some of my boarders are unlocked, but when I refresh they all become locked. This seems to be at random; as sometimes they're all locked and sometimes I can use the ones I've unlocked.

Sep 21, 2024 1 year ago
skydreamer
wants to believe
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Hargi

Quote by Angelina
For anyone encountering this error: is working on a fix for this right now, and has a new page for cosmetic borders that may work.</p>
<p>Can you please go to the new cosmetics page and see if you can see your unlocked cosmetic borders there? Thanks!

I had had the disappearing borders issue previously, but then it was working again. Now when I go to the new link I get a 500 server error. (thought I'd mention since I didn't know if the error was a recent thing or not..)

Sep 22, 2024 1 year ago Official
Angelina
is a mirage
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If you are getting the 500 error, please try clearing your Internet browser's cache and see if that fixes it!

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