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Apr 30, 2023 2 years ago
Ryuu
is all-powerful
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DarkRyuu

Yes, there's a new issue further down the thread.

The current solution is to try disabling JavaScript, as stated here, then you can probably log in: https://subeta.net/forums.php/gotopost/66656969


Hello! There appears to be an issue with the log in page today. It started around (Subeta time) 11:30pm Apr 29th.

This page: https://auth.subeta.net/auth/login

It's loading up as an Application Error:

It's happening to multiple users & on different browsers, according to folx in the discord.

Not sure what the issue is, but wanted to make note of it on here so it can hopefully be resolved quickly. Thanks for your time. ❤️

[sub]:dmg:dark:[/sub]

Apr 30, 2023 2 years ago
Theatre
is ALL about art
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Hi yes me! This is happening to me too. I got logged out on my desktop (chrome) and am unable to log back in due to this error message. Still logged in in my phone but anxious I may get booted there too and then be locked out entirely



Art courtesy of

Apr 30, 2023 2 years ago Official
Star Captain
Galaxia
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SailorButtress

Sorry not to have responded sooner! Thank you for providing the error message and screenshot, we'll update when we have more information.

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Apr 30, 2023 2 years ago Official
Star Captain
Galaxia
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SailorButtress

please try now?

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Apr 30, 2023 2 years ago
Theatre
is ALL about art
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Appears to be fixed! I'm back in!

Thanks, y'all!



Art courtesy of

Apr 30, 2023 2 years ago
Ryuu
is all-powerful
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DarkRyuu

Working for me too. Thanks so much!

[sub]:dmg:dark:[/sub]

Apr 30, 2023 2 years ago Official
Star Captain
Galaxia
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SailorButtress

Yay! I'm closing this now since it seems to be resolved. Thank you!

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May 21, 2023 2 years ago Official
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Galaxia
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SailorButtress

Unlocking this real quick since someone mentioned it coming back up and I want people to be able to report if it was more than just a momentary aberration. Please let us know if you are seeing this error again!

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May 22, 2023 2 years ago
Oh My Shinwa, we thought
NoLongerHuman
was dead
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Bad Moon Rising

just a heads up that yes, there's an error! right now (11pm sunday) I am unable to login on my desktop.

the message shows:

"There was an error Cannot read properties of undefined (reading 'points')"

  [sup]forum image by [/sup]

May 22, 2023 2 years ago
Chicory
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Joolip

I also can't login on my desktop, using Firefox. The message I'm seeing says:

"There was an error t.currency is undefined"

May 22, 2023 2 years ago
May 22, 2023 2 years ago
L0stS0ul
is a Morostide warrior
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I had the same problem. Some kind person over in the discord channel told me to just click really fast, since it takes a second for the error to appear, and that allowed me to log in. Using Firefox 112.0.2


[font=monotype corsiva]Lost in the Darkness[/font]

May 22, 2023 2 years ago
The Helper
Jess
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Crimsyn

It's currently coming up for me on my phone (iPhone, Safari). Luckily I'm still logged in on my laptop, but I can't log in via mobile 😬

May 22, 2023 2 years ago Official
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SailorButtress

Thank you for the reports, everyone! I've presented the info to Keith and will update as we get it.

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Signature art: Original pencilwork by , digital lineart and coloring by

May 22, 2023 2 years ago
MarchOnOff
is forever on a quest for more pets
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Princess Gri

Almost 6 AM Subeta time and it still has the same probelm, had to click super fast to be able to log in, same "There was an error

t.currency is undefined

Hey, developer, you should replace this with what you want your users to see."

On the other hand, I love the irony of this last phrase...Duh, you think?!

...DAMN WILL BE GIVEN. PLEASE HOLD YOUR BREATH TILL FURTHER NOTICE!

May 22, 2023 2 years ago
VOLTAGE
is garBAE
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Nasty Crimeboy

Hello, wanted to report that the problem is still ongoing for me.

Screenshot taken around 6 hours ago (however just checked my phone and it's still showing this) Luckily I was logged in on my desktop to post this.


My Toyhouse | Signature by

May 22, 2023 2 years ago
For forks sake,
Thelma
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Happening to me to.

It says: There was an error Cannot read properties of undefined (reading 'points') I'm on Brave updated to newest version, I also tried on opera and it said the same thing.

Just in case this can help some one else: I was able to log in on Brave by clicking on the lion next to the address bar and clicking Block Scripts on the log in page, which froze the page so I could input my user info to log in. The click fast option didn't work for me because I don't have my login saved.

Lufifor life

May 22, 2023 2 years ago
Permanent
attended a Subeta meetup!
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Crappy

Disabling JavaScript allows people to log in. For those on Android using chrome: Press 3 dots top right corner, select settings, scroll down to advanced, click site settings, click JavaScript and then click again to disable. Once logged in follow steps again to re-enable


Made by [userid=659133]
">Debt Tale Youtube Channel

May 22, 2023 2 years ago
Paddy
howls at the moon
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Night

Having been logged out this morning, I had this trouble when I tried to log back in (as a side note, it'd be helpful if there was info on the status page with the disabling JavaScript workaround to log back in, as that doesn't mention there being a problem at all!)

I refreshed the page, realised you briefly see the login boxes before the error appears, so refreshed again, hit escape to stop it loading the error, and was able to log in

Quote

There was an error
Cannot read properties of undefined (reading &;points&;)
Hey, developer, you should replace this with what you want your users to see.

[font=verdana]
My CW shop ~ forumset by
[/font]

May 22, 2023 2 years ago
Taarna
is made of stardust
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Kamisama

I didn't get this error until a couple hours ago and by then, I was booted out on both my phone and laptop so I couldn't see any of these suggestions. I'm glad I'm on Subeta time b/c if my normal time to be on was different, I would be quite frustrated at not being able to see the workaround.

Seems like it's been fixed so all I had to do was wait.... not that there was anything else I could've done.

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