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Jan 3, 2023 3 years ago
AspenSystem
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when attempting to use wardrobe, cannot click either sex, stuck on female (default). NVDA (desktop screenreader) doesn't read either option when hovering over, and the mouse icon doesn't change. other options in base category all work.

I tried on iPad first, and when that didn't work I switched to laptop. Just made my account today.

Zoom on firefox set to 110% for most of the site and 100% for wardrobe (any larger breaks them, I use 200%+ on most websites)

Tried looking for other posts about this issue but might've missed them sorry.

info Device: Acer Aspire laptop OS: windows 10 home browser: firefox for Acer ver 108.0.1 (64 bit) screenreader: NVDA ver 2022.3.2 and Firefox 108.1 on iPad 9th gen iOS 16

Jan 3, 2023 3 years ago Official
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Destiny
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Dexter

Could you try again and see if resetting your avatar worked?

Dexter by

Jan 4, 2023 3 years ago
AspenSystem
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Quote by Destiny

Could you try again and see if resetting your avatar worked?

Sorry, how do I do that? I’ve tried logging in again today on the iPad, removed all clothing and accessories, and selecting it again. I can’t find a reset button but may just be missing something 😅

Jan 4, 2023 3 years ago
Jovi
is a THIEF!
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She means she has reset your avatar, so if you can try to click on the other gender now?

Jan 5, 2023 3 years ago
AspenSystem
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Oh, no. That still didn’t work.

Jan 5, 2023 3 years ago
Jovi
is a THIEF!
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Ah, I'm sorry :( Hopefully they can look into it then.

Jan 5, 2023 3 years ago Official
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Destiny
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Dexter

Don't know why it is not working for you but I changed you over!

Dexter by

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