Please Double Check Your Submissions!!
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Lately there has been an influx of people submitting tickets after their item is accepted, asking us to change the name, description, or artwork. A lot of times this is a mistake where the wrong item was picked for an overlay, or vice versa. While I can fix these things after acceptance (and I'm happy to do so), it has been happening a lot lately. Every time I do the queue, I end up with at least 1-2 tickets with requests like this. These requests add up very quickly, and changing things, especially the item and overlay art, does take time.
If this keeps chronically happening, we're going to need to start placing limits on the number of times we can correct things for users (ie: you get 3 times for us to swap out an item or overlay, and after that you're SOL unless it's a mistake like the overlay was accepted without being transparent). It takes away time we could be spending on the actual queue itself or our other duties on site.
So this is my plead to you all to PLEASE take the time to double-check your submissions. You have plenty of time once an item is uploaded to confirm everything is submitted correctly. Cancelling an item because you notice a mistake is fine (especially if you add a quick note about why an item may have been removed from the queue!). You also have 30 minutes between the time you submit an item and it actually enters the queue. Once you've submitted an item, please review everything carefully on that screen. If you see an issue, you can immediately cancel it and reupload it, and it never will have even made it to the queue for us to see.
Thank you everyone for your help with this!
Good advice although with me lately I triple check before submitting and thank you for the heads up
Sp vouchers [tot=aries][tot=pyritefraxure]
Something that helps me keep everything coordinated and might be able to help others;
Info
1. Make a folder on my desktop that includes the specific files I am going to submit. I also usually label this with the dates I'm planning to submit the items as the name of the folder.
2. Make sure that all the files are named in a way that groups them together. (EX: Shirt_FEM , Shirt_ITEM , Shirt_MALE ,, Bottom_FEM , Bottom_ITEM , Bottom_MALE ,, etc)
3. Make a notepad document for your 'Notes' and make sure to include everything you need for your submission.
(EX: "Name , Description , Artist , Submission Notes , Recolor")
4. Have an additional folder in this one that you can move your submitted files to, to help narrow down your submissions as you go. (I usually name it 'Submitted')
This helps me to prepare my files significantly in advance, and gives me time to check everything when I create the files and then again when it's time to submit. It is amazing when I'm trying to get stuff submitted and have very limited time on the day I actually want to submit. It also keeps me organized with regular submissions :)
Once the items have been approved, you can move them to an 'accepted' folder or delete them. :)
((I used to just have one massive folder that I kept everything in, but this made it incredibly hard for me to keep a close eye on the files themselves to make sure they were correct.))