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Sep 15, 2022 3 years ago
Rogue
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Background: I have tried several times over the past few months to use the Mass Upload on SubetaLodge (SBL) for my wardrobe and there is always 1-2 pages that refuse to load. I get a 500 error when SBL tries to retrieve the info. I finally decided today to go to those pages in my wardrobe and manually check each item on them against my SBL list (yes all 5 pages or 500 items) to find the items missing from my checklist. These would be pages 21-25.

Issue: When I go to my wardrobe and on both the Items tab and Organize tab "Newest in Wardrobe" pages 21 and 23 will not load. It doesn't matter how many times I click, if I reopen the wardrobe, how long I wait, etc. Those two pages will not load. Since the pages will not load, I cannot know what (200) items are on them to test if I can see those items another way (direct search or filter by layer for example). My guess is that I have bugged/stuck items on those pages or something which is preventing the pages from loading.

Information: I have attempted using both Firefox 104.0.2 and Chrome 105.0.5195.127 on my Windows 10 desktop. There is no specific error message, Pages 21 and 23 in my wardrobe with Sort By set to Newest in Wardrobe simply will not load.

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Sep 15, 2022 3 years ago Official
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Dexter

Do you have any other filters on when you are attempting this?

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Sep 15, 2022 3 years ago
Rogue
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No. I made sure to try (several times) with a clean load of the wardrobe, not touching any of the other filters.

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Sep 15, 2022 3 years ago Official
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Thank you! This is certainly a weird one! It is being looked into.

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Sep 15, 2022 3 years ago
Rogue
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It certainly is! Thank you for looking into it :)

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Sep 15, 2022 3 years ago Official
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New questions (just so we can see what is going on)

  1. Since the items tab has the same number of items as the organize tab, could you go to the organize tab and set it to "newest in wardrobe" and see if the items show up then for pages 21 and 23?
  2. When you sort by "added to site" are the same pages broken?
  3. This one is probably a little more annoying to test. Could you remove items from the first page to see if the broken pages shift? Make sure your organize tab is set to "newest in wardrobe" when you remove stuff.

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Sep 15, 2022 3 years ago
Rogue
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Sorry that took awhile!

  1. The Organize tab with the Sort By Newest in Wardrobe also will not load pages 21 and 23. It says "Loading..." but never finishes loading.
  2. Nope! Pages 21 and 23 both loaded under the Items and Organize tabs when the Sort By is set to Added to Site.
  3. I took out the items from the first page (100 items) and then sorted by newest in wardrobe. Page 19 loaded, 20 would not load (originally took awhile to load but finally did however was showing same items as page 19 so I did the usual close browser/clear cache/etc. and then it would not load), 21 loaded, 22 would not load, 23 loaded. I tested under both Items and Organize tabs.

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Sep 15, 2022 3 years ago Official
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Thank you for testing that! I am relaying this to the programmer and will let you know what I find out.

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Sep 15, 2022 3 years ago
Rogue
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Sounds good, thanks :)

[edit] I was just searching items to make an avatar and found showing in my wardrobe but it had no overlay. So I was going to make a bug report of a broken overlay but I don't actually think it is a wearable. Can you verify? Also, if I do an account search it says I don't own one. Can you see if this item shows on the bugged page? Maybe it is the culprit. Screenshots below if helpful.

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Sep 24, 2022 3 years ago Official
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I have updated the report but it is weird because the programmer tested and can load those pages on your account. So they are still looking into it.

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Sep 24, 2022 3 years ago
Rogue
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Should I make a separate thread/report about an item in my wardrobe which I apparently don't own and has no overlay? (sounds so weird!)

p.s. Since I keep accumulating stuff the pages will continue to get pushed back. For example now it is pages 22 and 24 instead of 21 and 23, presumably because I have added enough new items to push back whatever is bugged to a further page.

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Sep 25, 2022 3 years ago Official
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No need :) I reported it as part of it

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Oct 7, 2022 3 years ago
Saturnine
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Fearleading

It's not loading new items, it's not saving when I add new items, but it is saving when I try on saved outfits.

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Jan 12, 2023 3 years ago
Rogue
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OK, I was getting extremely annoyed not having pages in my wardrobe load so I did more detailed testing taking items out of the wardrobe one at a time until the bugged pages changed to figure out exactly where the bugged items are.

As before, sort needs to be Newest in Wardrobe. The first bugged entry is now early on page 35 (though as I add/remove from wardrobe it might change) and is the item between Reborn Spiked Canine Collar and Mythril Devonti Body Armor . The second bugged entry is near the end of page 36 (though may move) and is the item between Princess Ballerina Bodysuit and Prince Danseur Vest . Since the pages won't load with the bugged entry on them I don't know what the items are but I know it is whatever record is in these two spots. Can someone take a look and see what the entries are and try to fix them? If they are legitimate wears, perhaps moving them to my inventory and back into wardrobe would do the trick?

Also, I was finally able to remove Cursed Irion Chestplate from my wardrobe. Unfortunately that is not what was causing this issue, but it's probably good a non-wear was removed anyway.

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