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Feb 14, 2022 4 years ago
Dadoo-Dattoo
is a sight for sore eyes
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Hey, I referred a friend to the site. They did the introductory "course" with Sarah and all and had a profile (I was even able to send them a gift), but for some reason the site refuses to let them log back in. Neither version of the site lets them in (old subeta and new subeta).

Anything we can do to get this to work? :/

Feb 15, 2022 4 years ago
Reya
has ALL of the beanbags!
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[-Dattoo] If they aren't already using it, see if they can try getting in on Firefox. I still run into issues on Chrome.

Feb 15, 2022 4 years ago Official
Dill
is practically pickled
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Caiman

-Dattoo They may need to clear their browser cache and cookies. Conflicts sometimes arise.

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Feb 17, 2022 4 years ago
Dadoo-Dattoo
is a sight for sore eyes
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They cleared their cache and cookies, and it's still a no go :( They didn't even get an email confirmation though, and whenever they do try to log in the site gives a "user/email not found" etc.

Feb 17, 2022 4 years ago Official
Dill
is practically pickled
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Caiman

[-Dattoo] Have them email us at support @ subeta.net (without the spaces) and a member of staff can help them figure out what's going on.

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Feb 19, 2022 4 years ago
Dadoo-Dattoo
is a sight for sore eyes
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Yup! Fingers crossed they get it to work.

Feb 22, 2022 4 years ago Official
Spotlight Champion
Destiny
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Dexter

This was resolved by email support. Locking up!

Dexter by

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