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Nov 21, 2021 4 years ago
Marc
the lowly minion
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Aksum

When clicking and claiming the floating items for Fireside across the site, the entire page changes instead of a floating pop up saying "You found a x" item.

Is anyone else experiencing this issue?



Nov 21, 2021 4 years ago
Ronarah
wants s'more
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Udomahor

Same here. :/

Nov 21, 2021 4 years ago
jersey
is a flower child
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Latrice Royale

Was just coming to see if it was only me.

“Justice will not be served until those who are unaffected are as outraged as those who are.” - Benjamin Franklin

"Woe to those who make unjust laws, to those who issue oppressive decrees, to deprive the poor of their rights and withhold justice from the oppressed of my people, making widows their prey and robbing the orphan." - Isaiah 10:1-2

Nov 21, 2021 4 years ago
Varis
parties with the undead
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Ninive

Same here, I thought it was just my browser acting up.

[tot=Varis]

Nov 21, 2021 4 years ago
Darkrai
is magical
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Sucre

Same here. I was getting this on and off with pumpkins during Morostide too, but not every single time :/

Nov 21, 2021 4 years ago
Reaper
sealed it with a kiss
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Derek Hale

I experienced this off and on during Morostide and am having it happen now too. During Moro it was mostly only from my phone (Firefox on the latest android) but it's happening now too on my laptop: Win7 with the latest Firefox.

Wouldst thou like to live deliciously?

Nov 21, 2021 4 years ago
shirastardust
sealed it with a kiss
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Same here. It also happened towards the end of Morostide for me. I am using a desktop with windows 10 and using Chrome as my browser.

Hello 🐱 🐶

[flower=shirastardust]

Nov 21, 2021 4 years ago
Snowflake
is magical
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i have this issue too. windows 10, chrome. it was happening during morostide too with the pumpkins. i thought they might have fixed it by now.

seeking: Wishlist

Nov 21, 2021 4 years ago Official
Star Captain
Galaxia
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SailorButtress

This has been passed to the programmers and they will be looking into it when they're able and providing info. I'll provide a summary when I have the specifics. In the meantime, please update this thread specifically if you don't have the item in your inventory after clicking on it!

- - -
Signature art: Original pencilwork by , digital lineart and coloring by

Nov 22, 2021 4 years ago
Cerredwyn
has mastered the rift
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Penny_f_y_thots

Same issue, laptop with windows 10, but using a chrome browser. I didn't have this issue with any previous event.

Nov 22, 2021 4 years ago
Pamiilaq
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I am also experiencing this, but because I am still new to Subeta, I didn't know it wasn't supposed to do this. I've only been playing for 2.5 weeks, and this is the first holiday event I've participated in.

[Kiss=Pamiilaq] "Of course, they say every atom in our bodies was once a star." - Vincent

Nov 22, 2021 4 years ago
NEVER feed
BoaConstrictor
after midnight!!
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SapphireSeasGoddess

Yes, this is like it used to be in the old times.

Quote by Darkrai
Same here. I was getting this on and off with pumpkins during Morostide too, but not every single time :/
Right! It was one of the "errors", which happened then.

Also: When a floating item appears on the "you can't donate this item" Charity page, I can't collect it: "we have no record of this floating item"

Nov 23, 2021 4 years ago
LilyValentine
needs more chocolate
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Having this now.

Nov 25, 2021 4 years ago
Cubriqui
is custom made
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Naabi

I'm expriencing this, but also, like 70% of the times that I click on a floating item I can't get it. It shows the message:

Oh No! We have no record of this floating item (237952)!

hello, I'm

MORGANA

she/hers, 26, brazilian

Nov 27, 2021 4 years ago
The Gourmand
Pananner
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I'm experiencing this issue; I haven't had any floating items trigger the usual pop-up, rather redirect to a new page. I'm getting the "Oh No! We have no record of this floating item (237952)!" error some of the time, particularly if I open up Shop Search, etc. in a new tab and attempt to click the floating item on the page.

Pan | 28 | She/Him
[flower=Pananner]

Sticker Wishlist

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