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Jul 9, 2021 4 years ago
Nalfa
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I've had this account since I was in 8th grade, so i created a small problem for myself. I noticed that i didn't have the hindsight to avoid this. I used my school email to create the current account , but because it was a grade school account it's no longer in use. I haven't encountered an issue to warrant to alter my passwords or anything of the sort, but i had too, is there a way to change ownership to my current and permanent email even though my original one doesn't exist?

Jul 9, 2021 4 years ago
Darkrai
is magical
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Sucre

Yep, you should be able to change it on this page by typing a different email in the box :)

Jul 9, 2021 4 years ago
Nalfa
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so it won't lock me out of account if i changed it?

Jul 9, 2021 4 years ago
Darkrai
is magical
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Sucre

No, it's been a long time since I changed mine but I don't think it even logs you out or anything. You could file a ticket if you wanted to double-check though

Jul 9, 2021 4 years ago Official
Angelina
is a mirage
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If you're no longer using an email address, it's best to change it on your account to an email address that you are using. You shouldn't get locked out of it after changing it!

Jul 13, 2021 4 years ago
Nalfa
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, How do i file a ticket? It may sound like a dumb question but i'm dense /w

Jul 13, 2021 4 years ago
Darkrai
is magical
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Sucre

Here, or through the Subeta dropdown, there's a direct link to tickets c:

Since a UA already responded here though, you'll probably get the same answer already gave (if you were looking to file one about this)

Jul 13, 2021 4 years ago
Nalfa
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I see! I'm already feeling a lot less nervous about changing it. thank you so much for the help!! it's greatly appreciated.

as well to , thank you too ;w;

Jul 13, 2021 4 years ago
Angelina
is a mirage
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You're welcome!

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