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May 9, 2021 4 years ago
Tiffanythethingthing
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Marjo

welp... i have uploaded a custom pet image which i brought from Mallory and all is i get is a blank page and sometimes an incomplete page despite i have 1 free pet overlay upload available

can anybody fix it please?

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May 9, 2021 4 years ago Official
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Destiny
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Dexter

Can you please answer the following:

  1. What is the url that is showing blank?
  2. What browser are you using (and have you tried another)?
  3. Do you have any add ons to your browser that may be blocking this page?
  4. Do you have any custom CSS that may be blocking this page?

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May 9, 2021 4 years ago
Tiffanythethingthing
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Marjo

my first answer is the url is "https://subeta.net/pets_custom.php#/home" second is i use chrome and firefox the only add-on i have is add-block on my chromebook and as for the last question, i'm not sure as i dunno whats CSS is

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Jun 3, 2021 4 years ago Official
Reya
has ALL of the beanbags!
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Did this ever clear up for you?

If not, at which point do you get a blank page? Is it from the main page you linked above, or after you've clicked something?

Jun 4, 2021 4 years ago
Tiffanythethingthing
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Marjo

well https://sta.sh/0glsozyhhlx

i got evidence of the bug

i clicked on custom overlays on the pets page and this happened

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Jun 4, 2021 4 years ago Official
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Dexter

Did you click the "Upload Now" button?

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Jun 4, 2021 4 years ago
Tiffanythethingthing
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Marjo

yes but i haven't drawn any custom pet images nor paid for any commission nor made any request for it

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Jun 4, 2021 4 years ago Official
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Dexter

So you have nothing to upload? I am kind of confused then. What is your issue?

For example, mine looks like this: Because I already uploaded the 3 images and had them approved.

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Jun 4, 2021 4 years ago
Tiffanythethingthing
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Marjo

well i have one image and its approved and i don't see it

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Jun 4, 2021 4 years ago Official
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Dexter

Ok I will report this and see what we can figure out :)

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Jun 7, 2021 4 years ago Official
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Dexter

Can you check and see if it is showing now?

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Jun 7, 2021 4 years ago
Tiffanythethingthing
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Marjo

i checked and its a false alarm it got rejected because of my bad grammar

i also admit it that i read too fast and i'm a semi-n00b on subeta

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Jun 7, 2021 4 years ago Official
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Dexter

Ok well if you want I can leave this open until you submit again and have it approved or I can go ahead and close it since you got the notice this time.

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Jun 23, 2021 4 years ago Official
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Dexter

Since there has been no answer, I am going to go ahead and close this up. Please feel free to remake the board if this happens again.

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