Arctic Frost Gift Center: Temporarily Down for Maintenance
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The Arctic Frost Gift Center has been temporarily taken offline due to a glitch where sending a gift would eat the items if the giftbox message contained certain emojis. The glitch did not affect all emojis - only a subset of newer, less common ones. Thus, most users were not affected by this glitch.
Our first priority is to fix the glitch and get the Gift Center back up - with full emoji support! - over the weekend. We will then work to restore any items that were lost to those affected by the glitch. We do have a plan for that, and a Plan B if the first plan doesn't work. There is no need to file a ticket at this time if you were affected.
We'll ping again once we've got another update on this issue.
🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights
Yikes, scary glitch...
Will you remove it from the Major Drills quest options in the meantime?
Thanks
<p>Will you remove it from the Major Drills quest options in the meantime?
please!
Will you be disabling Maj. Drills quests that require sending gifts or will we have to just skip those?
edit...Wow! You guys type faster than I do! lol!
Thanks for letting us know :)
Looking for these : x100
I think you should make a news post, as this does affect Masquerade contests and such. Maybe direct everyone to the trades centre until fixed.
Good to know. Thank you, Bug!
Never too late to win the day
[Item=Ray of Hope]
Ring out, wild bells, to the wild sky, The flying cloud, the frosty light: The year is dying in the night; Ring out, wild bells, and let him die.. Alfred, Lord Tennyson
[Tree=starscream]
I'm sorry guys, I know it's a bummer but you'll have to skip those Major Drills quests for now. Major Drills code is very complex to sift through and I just don't have time. I have to prioritize fixing this glitch and make sure all the missing items are correctly returned. These fixes have a risk of data loss if done incorrectly, so I want to focus on doing it right. (I'll also be making explicit backups of everything first, of course.)
The Gift Center's "down for maintenance" message currently includes a link to highlighted admin posts for more information, so people should be able to find this post there (it's currently at the top of that page.) When I can get to my laptop again, I'll update it with a direct link to this post and a suggestion to use the trade center in the meantime. Thanks for the feedback :)
🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights
That's ok. I'll just have to remember to skip those when I do his quests tomorrow. Thank you for letting us know.
Thank you for the update c: I’m always fascinated at the things that can break code
Thanks for letting us know. Here's hoping it doesn't disappear like stargazer and item drive. I miss doing those every night.
CWs for Sale or Trade https://subeta.net/user_shops.php/shop/24266
okay thank you for the information i will going anywhere not there LOL
I'm glad you were able to figure something out. :)
200% REYLO TRASH~
"Hey, can you turn up the radio?" I say, "Why?" You say, "Cause I'm pretty sure I just heard the GPS lady say she wants to get out."
Steve McGarrett to "Danno" Danny Williams, Hawaii Five-0, Season 8, Episode 6, Mohala I Ka Wai Ka Maka O Ka Pua
, I understand. It's a shame, but it can't be helped. At least it's only for a few days probably. Good luck with the fixes.^^
Thank you so much Bug for letting us know and hopefully you can wrangle that pesky code and make it behave itself. I really appreciate it and for now I know to skip Major Drills quests for sending a gift to someone.
Mary Anne
Hey everyone! The gift center is now fixed and reopen for all your gifting needs. :)
Next, we will work on restoring any items that were lost. Again, only a small fraction of users were affected by this glitch and will need reimbursement, and there is no need to file a ticket if you suspect you were in that group. Luckily, our server logs managed to log exactly what items got eaten and from whom , so I feel confident we'll be able to restore everything smoothly.
I'll also be coordinating with the UA department on how best to do these reimbursements, and has weekends off so we'll get the ball rolling for that on Monday. This process may take a few days after that, though we'll of course be working to restore everything as soon as we can.
Thank you for your understanding, and apologies for any inconvenience caused by that brief downtime. I'll post again once we have another update. <3
🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights