I've just found out, I had 3 Small Yellow Crystal Balls in one shop and 8 in another. So i wanted to merge them. Unfortunately I chose the wrong shop in the list, got an error message "something went wrong". Unlike normally the items didn't stay in the shop, because the other was full, but they are gone. Vanished from my account, I only have the 3 from the other shop left. Yes, I did file a ticket also.
Hey
What shop were you moving them from, and what shop did you select for them to go?
I sent them from " Too many shops" to "The New Shop of Boa" instead of "Boa's NEW Treasure Cove". The site seems to have developed a tendency to penalize us for errors by destroying our items, when we ask for unfullfillable moves ;-) It's also happened, that if you want to combine 2 items and one is no longer in your invy, the other poofs in spite of the fact, that the new item couldn't be created.
I just wanted to give a warning.
I mean, we already know, that we constantly unknowingly lose items through quickstocking and the like. I wouldn't have noticed, hadn't I wanted to price the whole stock after transferring.
Just a note for the programmers, I have already reimbursed this user their missing Small Yellow Crystal Balls. The reason this occurred was because when merging the items, they were sent to a shop that was already at maximum capacity (2500 unique items).
The programmers have already been alerted to the issue, but has this problem been resolved for you?
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