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Nov 25, 2020 5 years ago
vedder
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The issue is the wardrobe loading the top banner for a second, then disappearing and loading a blank, white page. This issue has persisted for 4 days now, after trying to change hairstyles. Interestingly, the wardrobe loads properly, displaying the top banner, when not logged in. Clearing the cache and site data did not work.

Any insight would be appreciated!

Browser: Firefox, Version 83.0 (64-bit), also tried Google Chrome, Version 87.0.4280.66 (64-bit) Operating System: Windows 10, laptop Error Message: none

[flower=vedder]

Nov 26, 2020 5 years ago Official
Bug
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Segfault

Your avatar/wardrobe has been fixed! I've just reset your hair data as well, so hopefully the hair salon works more correctly for you now?

🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights

Nov 26, 2020 5 years ago
vedder
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I can access the wardrobe again. Thank you so much, Bug! I believe something odd happened when changing hairstyles.

[flower=vedder]

Nov 27, 2020 5 years ago Official
Bug
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Segfault

Yay! Glad it's working for you again. And yeah... the hair salon is the one section of the wardrobe that still has major issues. If you remember what exactly you did, you can try looking around this subforum - chances are there is already a bug report about what you ran into.

🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights

Nov 29, 2020 5 years ago
For forks sake,
ruby_blade
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Akon

Browser: Google Chrome Operating System: Windows 8.5 Error Message: none

The page just blinks the header then, POOF, blank. I just started having that problem. I don't use the salon. Just wanted to change clothes! :)

🤷‍♀️💁‍♂️

Nov 29, 2020 5 years ago
Synth
is the sole survivor
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I'm experiencing the same issue now (wardrobe header flashes briefly then whole page goes blank) on my phone (Chrome for Android v.86.0.4240.198) and I haven't used the hair salon in ages. I'm not at home so I can't check to see if it works for me on desktop but it was working for me on phone and desktop just yesterday when I put on these newly-released items.

Edit: I'm home, it doesn't work on my PC either (Win10, Opera 72.0.3815.200...oh, there's an updated version...also doesn't work on 72.0.3815.400)

I BITE FOR ALL ZOMBIE STRAINS

EVENT ACTIONS

[egg=Synth]

[tp=Synth]

Nov 29, 2020 5 years ago
vedder
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I hate to say this, but I've ran into the issue again. Like the person above, I didn't use the hair salon, and nothing strange happened prior; the wardrobe just stopped loading randomly. I'm concerned this will happen again even with another wardrobe reset. If I can give you any other information that might help to understand what the core issue is, I would be happy to help! Thank you so much for your time!

[flower=vedder]

Nov 29, 2020 5 years ago
calie
is stuffed with fluff
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Kyp

I'm getting the same thing. Blank page for the wardrobe. I'll try again later. I'm not going to worry about it; these things usually fix themselves, or you tech people are quick to fix things. sigh I love tech people! :)

EDIT: It's fixed! See? I told you. Just be patient and it will work out.

When pigs fly, I want to ride one.

Nov 29, 2020 5 years ago
If ever a whiz there was
Georgie
is a whiz because
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Holly Daze

Nothing but a white page for me in both Chrome and FIreFOx

Nov 29, 2020 5 years ago
Raven
seas the day
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Sorn

same for me and I wanted so badly to change :/

Nov 29, 2020 5 years ago
yellowdream
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Jake_

I am having same problem it was fine yesterday.

[tot=yellowdream]

Nov 29, 2020 5 years ago
LadyMeridius
is a Time Lord
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Seven

Same issues.

Chrome Version 86.0.4240.198, Windows 10

Visit SH Cosplay

Main Cosplays: Harley Quinn, Captain Marvel, Elsa, Mera, & American Dream

Nov 29, 2020 5 years ago
Holden
is a mirage
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Same for me, it started today as far as I know. I did put on a salon hair when I changed it last.

Nov 29, 2020 5 years ago
Kysnier
is getting bi
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Sarah Connor

It just turned blank for me. Was able to get on it earlier today.

I'm using Firefox.

Nov 29, 2020 5 years ago
Jonquil
is made of stardust
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Jonquil

I'm having the same issue. It just happened to me on the 28th, I'm using Chrome. Blank page, then I briefly see the wardrobe banner, and then nothing. I had changed my outfit on the 27th, without seeing any loading issues. So this is new and sudden.

The only problem I can remember back on the 27th was that when I went to items and tried to view the sections part, the bar would not be there to see the various layers. I can't remember the exact name of the button, but I normally go into "items", and then click the various layers of things I own, or don't own (what layer it is etc). When I was working on my outfit Friday, I had to click "hide" (I can't remember if it was hide or show by default), and had to toggle it twice before I could start seeing any other pull down options for sorting. I may be wrong on the button's wording, and I can't check since the wardrobe is not working for me. I wasn't really paying much attention, but I definitely had to toggle it twice in a row for any other item pull-downs to show.

Nov 29, 2020 5 years ago
Truffula
is quali-tree company
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Daryonka

this just started to happen to me, too. any ideas?

Nov 29, 2020 5 years ago
Shut up and dance with
ChatLunatique
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Lorenna

When I go to https://new.subeta.net In Google Chrome, I can navigate to pets, cosmetics, and subscription pages. I can also toggle from day to night mode, but wardrobe is still a blank white page regardless.

Like my HA?

[flower=ChatLunatique]

Nov 29, 2020 5 years ago
Hyacinth
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Lavender

having the same issue where the banner shows up for a second! Then a blank page :o

[flower=Hyacinth]

Nov 29, 2020 5 years ago
Lovecore
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Heartcore

I'm having similar issues. I'm using Firefox on Windows 10

he/him - 25

Nov 29, 2020 5 years ago
youngexplorer
can’t believe it’s vegan
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Beau Alex

I have the same problem. Using Chrome on Windows 10

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