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Sep 15, 2020 5 years ago
Ruins
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I've tried a few times in the past week or so to save a new HA, but it never updates on the main site regardless of how long I wait. Going back into wardrobe shows my current items still equipped, instead of the new ones.

Sep 16, 2020 5 years ago Official
Reya
has ALL of the beanbags!
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Hi

Are you also changing your hair at the salon? If so, try selecting the wear/save option before changing your hair. I know there's been an issue with that recently.

Sep 16, 2020 5 years ago
Ruins
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Nope, wasn't using the salon. Actually, the hair layer exists, but no hair is visually present.

Whether or not I click wear first or select a hairstyle first, I always get "An error occurred on client" and nothing saves.

Sep 16, 2020 5 years ago
Kenneth
is HUMERUS
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I have the same issue. I can't remove, change or add anything. Outfits will also not save, and I cannot wear them either. I'm stuck with my current avatar.

Sep 17, 2020 5 years ago
NoCuteNameForMe
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Irish Sugar

My HA will not save. First time I tried was today at midnight, Subeta time. Last HA saved was yesterday, so can't tell when this actually began. I am not using the salon. Sad, because I want to wear my Subeta anniversary outfit I created. :( Laptop Chrome/FF current editions Windows 10

Sep 17, 2020 5 years ago Official
Bug
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Segfault

What happens when you try to save your avatar? For instance, do you get "An error occurred on client", do you get some other error, does the button change color/text or does it not change at all?

When you say you can't add or remove anything, you mean like - you can't click the X to remove items from your outfit, and you also can't click items in the items list to add them to your avatar? What happens when you try to click those things (same questions as above- like do you get an error message, does the wardrobe freeze, does it simply not respond - as if you did not click it all?)

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Sep 17, 2020 5 years ago
NoCuteNameForMe
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Irish Sugar

When I click "create new outfit", it says "saving". But it doesn't save. No error message. It looks like it is saving, but when I refresh page, or close the page and come back, there is no saved outfit.

Edit: I have not tried just clicking "wear", so not sure what happens then. Also, not sure what those broken link image things are above the head.
Another edit: I did finally click "wear", and it did nothing. My new HA was not showing on site.

Sep 17, 2020 5 years ago
Kenneth
is HUMERUS
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Apologies, I only mean that I cannot save my avatar to something else with the wear button by neither removing nor adding items, nor changing outfits. Creating works fine, I can add, remove and preview normally, however the wear/create buttons do nothing. No errors or other indicators that anything is happening besides the buttons activating when clicked. The same as the above user.

I thought perhaps it was my ad blocker as I’ve had a similar problem on another site before but I’ve completely disabled it and nothing has changed. I’ve tried on both Chrome and Edge.

Sep 17, 2020 5 years ago Official
Bug
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Segfault

Could you take a look at yours again - yours had glitched hair data which is fixed now, I'm not sure if that was causing the problem with not being able to save it though.

I tried resetting your avatar's hair data too, to see if that was the issue - can you check if the problem is still happening for you too?

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Sep 17, 2020 5 years ago
Ruins
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You can't click save after selecting a hairstyle. "An error occurred on client" appears. Going back into wardrobe from there shows that all the old items are still equipped.

Sep 17, 2020 5 years ago
Kenneth
is HUMERUS
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Unfortunately it is. I've made a short clip of what happens here.

Sep 17, 2020 5 years ago Official
Bug
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Segfault

Oh thank you, that's super helpful. I'll take a closer look at this when I can.

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Sep 17, 2020 5 years ago
Kenneth
is HUMERUS
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You're welcome.

Sep 18, 2020 5 years ago
NoCuteNameForMe
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Irish Sugar

Nope, it is still not saving the created outfit. It also doesn't allow me to click "wear" either, in that nothing happens when I click it. (No new HA shows on site). Thank you so much for trying to figure this all out. ((((((((((((((((((((((((((((BUG))))))))))))))))))))))))))))))))

Sep 20, 2020 5 years ago
Runes
is part of the crew
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I tried making a new outfit last night and then tried saving it to my shared outfits, but it's not there. Also tried again with making a new HA today. I both tried to wear it and save it to outfits, neither of which worked. In my case, everything looked like it was working as normal e.g. telling me the outfit had saved, it just wasn't there afterwards.

Sep 20, 2020 5 years ago Official
Bug
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Segfault

Yours should both be be resolved now!

Are you still having this issue today? I tried both wearing avatar, and creating a new outfit, from your account in the wardrobe and both worked for me D: If you're still having this issue, is it happening in both chrome and firefox?

Do you have problems with it when you're not using the hair salon at all?

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Sep 20, 2020 5 years ago
Runes
is part of the crew
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It worked. Thanks.

Sep 20, 2020 5 years ago
NoCuteNameForMe
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Irish Sugar

Not sure what ya did, but it began working again for me yesterday! Squuuueeeeeeeee!!! 😁 THANK YOU!!!

[URL=https://www.animatedimages.org/cat-hugs-1264.htm][IMG]https://www.animatedimages.org/data/media/1264/animated-hug-image-0019.gif[/IMG][/URL]

Sep 20, 2020 5 years ago
Jazmine
is FIERCE
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Cowleen

- I am having the same issue as the original poster and I am not sure how this is fixable...

Sep 20, 2020 5 years ago
Kenneth
is HUMERUS
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Yes, my avatar is working correctly now. Thank you. It is appreciated. The outfits will still not save, however.

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