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Aug 15, 2020 5 years ago
Elementary, my dear
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I've been pretty distracted lately with moving and a few other RL things, so when I went to rename a pet and found out that I could, I just chalked it up to me not paying attention to when I last renamed them.

12 pets later, and double checking that it is, in fact, only August 15th, and now I'm thinking something is wrong.

Either the rule changed when I wasn't looking (can gold accounts now rename the same pet more than once a month?), or the reset is not working like it's supposed to.

There are two pets I was not able to rename. One was adopted by me six days ago, and the other one week and three days ago. So their renames are more recent. I believe (unless I'm going crazy, which it still kinda feels like I am) that all the other pets that I was able to rename tonight were renamed on August 1st, as soon as the month turned over. I have also confirmed that I cannot change the names of the pets whose names I just changed again.

[sub]If this is not a bug and I just missed something somewhere, I will be so relieved. I did not mean to take advantage of this - I just had a ton on my mind lately. I swear if I wake up in a little while and find I have just dreamed this, I would be 0% surprised.[/sub]

The past is written, but the future is left for us to write. ~ Picard

Aug 15, 2020 5 years ago
Avel
has ALL of the plushies!
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NVLB

From what I understand, the once per month applies to the same pet. GAs can rename multiple pets in a month, but that name is stuck with the pet for a whole month. I changed the names of two pets the day this came out.

I'm not sure if I'm reading your post right, but if they were all different pets, it's probably not a glitch, but I might have interpreted what they said about the limit and we're both going crazy.

[tot=Avel]

Aug 15, 2020 5 years ago
Elementary, my dear
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The 12 mentioned in my first post, I believe, were already renamed this month. Hence the worried and confused post. :)

In fact, the more I think about it, the more I'm certain their names were changed this month. The change just happened at the end of July, and I blanked out all my pets' names with numbers and letters, which wasn't a very sustainable system. So at the start of August, I changed everyone's names to "Story YYDD" with YY being the last two digits of the year they were born and DD being the day they were born. (They're all October babies.)

So if I changed everyone's (with a few exceptions) name to "Story YYDD" on August 1st, then anyone with that name should not have been able to be changed again until September. But for the following pets, I was able to change their names again:

Story 10171 () to Legend Story 10172 () to Limn Story 1129 () to Avis Arco Iris* () to Story 1101 Story 0911 () to Ophelia Story 1108 () to Galyn The Last Story* () to Story 1431 Story 1109 () to Kell-3Y Story 0912 () to Lady Laura Story 0910 () to Olivia Story 1106 () to Cia Story 0909 () to Gween Stacy

[sub]*These pets had different names for certain reasons, but I'm pretty sure their names were also changed on or close to August 1st. In fact, Arco Iris/Story 1101 is the one that started this all, because I wasn't completely sure when I'd changed their name, but I was still surprised to find that I could.[/sub]

The past is written, but the future is left for us to write. ~ Picard

Aug 15, 2020 5 years ago
Avel
has ALL of the plushies!
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NVLB

Hmm, I'm not sure then. As far as I heard, nothing has changed since they introduced the non-GA way of once per week.

[tot=Avel]

Aug 15, 2020 5 years ago
Galaxy
is starry-eyed
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I'm also pretty sure that at least some of those names were changed this month. When you adopted Conduct (currently renamed Code) to me on July 30th, the pet was named 19, which was part of your prior naming "system"...

I do suspect that it might have something to do with your recent UN change. That maybe when they coded the bit making name-changes account specific and not pet specific, they used the username instead of the user ID. If that's the case, then it is something that needs to be fixed.

I'm so sorry you are having to deal with this! I'm finding keeping track difficult myself and I have to depend heavily on the system to keep track for me. (I don't know how many times I've gone to change the same few pets names because I really want to change them and I keep forgetting that I already changed them this month.)




⭐ I changed my username. I used to be Aeon. ⭐


Aug 18, 2020 5 years ago Official
Bug
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Segfault

Thanks for the report! Looking into this now.

Good speculation, but we use the user ID and pet ID for everything except places that require a username/pet name lookup (like the pet profile URLs or sCode)

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Aug 18, 2020 5 years ago Official
Bug
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Segfault

All right, this is fixed now! Thanks for the report, and don't worry about the extra renames you got this time. <3

If you're curious, it was an issue with date/time logic in PHP :'( The date/time stuff in PHP is pretty unintuitive, for some reason what I thought was giving me the beginning of the month was actually giving me... noon for some reason? So any pets renamed in the first 12 hours of August were allowed to be renamed again.

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Aug 18, 2020 5 years ago
Elementary, my dear
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Thanks ! It looks like I can no longer rename the ones I initially renamed on August 1st.

But I can still rename [pet not found] even though I just renamed her on 8/14 I believe.

I think she's the only weird one still.

The past is written, but the future is left for us to write. ~ Picard

Aug 18, 2020 5 years ago Official
Bug
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Segfault

Thank you - I'll take a look!

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Aug 18, 2020 5 years ago Official
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Segfault

As far as I can tell, that name change happened but legitimately didn't count towards your limit for that pet. We have a log of the name change, and that it was legitimately not to be counted towards your limit, but unfortunately the logs don't tell us why exactly. Either the pet came with a free name change, or there was a name change credit on your account. I've added more detailed logs to that page so that if this happens again, we'll have a better answer. :)

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Aug 18, 2020 5 years ago
Elementary, my dear
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That is weird. I don't think the pet would have come with a free name change, because their name was just Sapphira without any numbers after it like in the old system. I also don't know how I would have a name change credit, or how it would only apply to that pet. Very, very weird.

But thanks for your help! I was so worried I'd done something terribly wrong. Very relieved all is fixed now. :)

The past is written, but the future is left for us to write. ~ Picard

Aug 18, 2020 5 years ago
Galaxy
is starry-eyed
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Thank you for pinging me! I figured the ID would be used wherever possible but the timing made me wonder. I am glad it's been resolved! :)

Also thank you for helping !




⭐ I changed my username. I used to be Aeon. ⭐


Aug 19, 2020 5 years ago Official
Bug
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Segfault

My pleasure <3

And yeah it is weird... and it's unfortunate we didn't have more detailed logs about that. But now, if something weird like that happens again, we'll have detailed logs and be able to get a better idea. I'll close this up now since the main issue this report was about is fixed - if it does let you rename a pet twice again, please feel free to create a new bug report and we'll be able to take a clearer look next time :)

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