I was helping some returning players the other day with a question they had about the hair salon when I realized a problem. Right now for whatever reason the common hairs we all have unlocked are marked as unearned. If you know which ones they are it will still let you apply them but new and returning players would have no idea which ones they are and since I rarely use them I can't even give them a list. Out of curiosity I tried an unearned hair I know I don't have and it let me use it on my avie.
And apparently I can wear more than one at a time. Not sure that is a bad thing. Might be interesting but it could indicate a problem or create one maybe. I really know nothing of coding but what Subeta has taught me.
I'm removing the hairs now they do not look right on my avie.
[edit] Ok looks like you fixed the ability to use unredeemed hairs. I can still put on unredeemed hairs but they don't show up when I wear the avie. It seems wearing multiple hairs still works when I add one hair and then click wear the avie and then add another and click wear it again.
:dmg:light: I was checking to see if the free hairs are still marked the same as unredeemed hairs and they are. I also noticed some hairs show up multiple times. I know there aren't four versions of Calm.
This is still a problem. All the basic freebie styles like Windswept and Buzzcut are showing up with the red "unearned" checkmark.
According to my list too, there's a LOT of duplicates.

I'm having an issue with wearing hairs as well. The highlights are also broken and there's a lot of the same style hair duplicates.
I don't think anything wardrobe related will ever be fixed.
I am also finding delish hairs that I do have unlocked and that do show up on worn avatars, that are marked as locked.
The question about duplicates was brought up right upon release. And it's still not answered and a problem?!
Is there any info on why the default hair styles are locked...? Is this just something that hasnt gotten fixed yet, or is there a way to unlock them...? Did I miss a post elsewhere about this...?
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This is a glitch, yes. If you look at this subforum, almost all of the reports are hair salon related. Instead of continuing to try and tackle these reports individually, we realized we really just need to overhaul the hair salon code completely, to make it better and get rid of all these problems at once. We have some work in progress for this, but between the new CW stuff and Luminaire, we haven't been able to focus on this. FWIW, I am hoping to prioritize this right after, so hopefully in January if new CWs and Lumi both go relatively smoothly!
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thank you so much for the info on the hair salon :) I will continue to be patient, knowing that in the near-ish future, its going to have an overhaul. Thanks again :)

Is this going to fix the whole salon issue? There's a whole bunch of botique hairs I know I've bought & reedeemed (and used in the past) that now show up as not earned?
That's the hope!
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Wait, how? I haven't been able to update my avatar since the new wardrobe came so I'm still in my outfit from New Years, because my hair is a basic one. I know what my hair is called, Beadhead, but item searching it won't help.
Edit 2021-03-22 I realized that in the saved outfits, my avatar was wearing the hair! So I could equip one of the saved outfits to get hair!
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Hi All!
Staff are aware of the issues with the hair salon and have released the following statement on the matter:
Original Thread: Hair Salon Issues: Statement
For now I am going to go ahead and lock up this thread. Please stay tuned to the news and the thread mentioned above for further developments.