I'm so dumb! I was on autopilot and I accidentally zapped my main pet - my favorite pet... and now it's UGLY!!!

sigh

What was your pet before? I don't know if the staff could help you if you file a ticket, but I'm sure there's loads of users who could help you turn it back into what it was before.

I did the same thing with the Coda Caves 'blessing' I even changed my main pet to one I didn't mind changing. It turned my favourite(and first coloured pet I got) chibi Ghostly into Galactic.. Nothing wrong with Galactic, but.... Chibi Ghostly