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Aug 23, 2019 6 years ago
Evy
does not get outside
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Winnie

I see the page had a bit of an update, so my apologies if you're still working on it. But I just noticed I'm going round in circles trying to abandon a zapper pet.

Go to the pet's id page Click "Abandon Pet" Warning page with info etc Click "Abandon (pet name)" Enter pin code page Click "Enter Pin" Back to the pet's id page

Repeat (so pet stays and doesn't get send to the Adopt R Us)

Aug 23, 2019 6 years ago
Laurey
is a flower child
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Are you sure it was keeping the pet on your account and wasn't just a cache issue or something?

If not, it may be that it isn't accepting the PIN or something, IDK. It could have something to do with the update that was done yesterday.

Aug 23, 2019 6 years ago
Permanent
attended a Subeta meetup!
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Crappy

What pet? There has always been a bit of a cache so maybe that is what happened?


Made by [userid=659133]
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Aug 23, 2019 6 years ago
Evy
does not get outside
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Winnie

This one, still with me.

PerfectBlue

The old page never really cached on me, they were in the adoption page pretty much instantly, and there was always a "pet has been abandoned" type message after the pin if I remember correctly. I'm still running in circles, going from the pin page back to the pet id page.

Aug 23, 2019 6 years ago Official
Spotlight Champion
Destiny
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Dexter

Could you try disabling your pin for a moment to see if that is the issue? I abandoned one earlier to test and it worked.

Dexter by

Aug 23, 2019 6 years ago
Evy
does not get outside
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Winnie

Yep, that worked! So it's the pin that is causing the error. I'm sure I have the right pin, because I needed it to disable it for the abandon function (and it's automatically filled in on my computer).

Aug 23, 2019 6 years ago Official
Spotlight Champion
Destiny
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Dexter

Thanks for checking! I will let them know the pin is not working when you abandon pets.

Dexter by

Aug 23, 2019 6 years ago Official
Spotlight Champion
Destiny
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Dexter

I have been notified that this is an issue that UAs can solve. If you would please file a ticket, they can reset things for you and get you all fixed. Since this is a ticket issue I am going to lock this up!

Dexter by

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