So for my pet Chocolaterie... Tuesday morning, she was sitting at around 23,828 in rank stats (str, hp, def, spd, int). Around 3pm, I hit T13 (24k rank stats), at which point I hit the "Calculate rank" button - it gave me 268. I then did a boost, and got my rank stats to 29,153 (a 5.3k stat change.) I hit the "calculate" button again. Still 268. I waited until the next morning. 268. I gave it 24hrs. 268. And here we are now. 268.
So, I guess it's possible that I'm rank 268, but I boosted for 5k stats. And you're telling me that there isn't a single pet in that range?
I was mostly wanting to confirm how often the rank is actually checked, server side. Also are frozen user's pets included in the rank?
I'm having the same problem. I had last checked my pets' ranks the other day and they are still stuck. There is no 'Calculating, please wait...' message, it just automatically shows the rank I was given the other day even though the rank is supposed to have changed since then.
Hm. I just checked, and I'm now at 157!
Yay 🎉
Still, a 48+ hour turnover time is very long :P I don't think it is supposed to take that long?
Pet rank is on a veryyyyy long cache. I'll see if I can decrease it, but uh, it's going to be a low priority for us right now, I'm afraid. But thanks for letting us know either way <3
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I adopted a pet with a 95 rank. ITS stats disappeared to 0 when I got the pet. I made a ticket and also told them pet was ranked 95 as I did not recall all the stats exactly. Ticket admin said no it's not 95. I checked straightaway and I could see that it was. A few hours later rank dropped to 3,900 I'm so confused.
I wish I could go back in time..
The pet's stats shouldn't have cleared completely, but any stat over 2000 does get reduced by 10% whether it gets put in the adoption center or transferred to another user. It probably wasn't registering as rank 95 anymore because the stats had gone down and that's why they told you that.
If the stats dropped all the way to 0 then that should be a glitch, so you should try explaining that in the ticket but I don't know if they keep records on what the stats were before it was abandoned to see if it decreased correctly or not.
These are what it reads at now. Level: 0 Health: 7384 / 0 Strength: 0 Defense: 1 Speed: 0 Intelligence: 4339 AP: 271 Tier: 1
I wish I could go back in time..
I know, so what I'm saying is it's not supposed to drop all the way to 0, that part is a glitch. But that's something that probably needs to be handled through the same ticket. If you don't remember what the stats used to be, hopefully they can check the logs and maybe figure it out. The fact that health is showing 7384 / 0 should be proof that something probably glitched, but it needs to be looked at by a staff member.