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May 20, 2019 6 years ago
olivine
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I hope I'm posting this in the right sub-forum...

Anyways I just joined last night (May 19th, 2019). For some reason I can't complete the tutorial. It said to feed a red apple to my pet, so I opened my inventory in a new tab and fed the apple to Ekruteak. When I went to continue on with the tutorial it still kept on saying to feed the apple to my pet. I even refreshed the page a couple of times and it still said that I needed to feed the apple to my pet. And I clearly fed the apple to my pet. It disappeared from my inventory and if you look on Ekruteak's food eaten page, the apple is listed. I made a topic on the Help forums and they told me to make a ticket. So I made a ticket and they said to make a post here. If it helps with anything, I'm using Google Chrome as my internet browser. Thank you.

May 20, 2019 6 years ago
Elementary, my dear
Written
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While you're waiting for someone to take a look at this, I'd suggest trying again with a different pet. If you don't want to create another pet, you can always adopt one from the Pound or another user and attempt to feed that pet a red apple.

I'm vague on new account restrictions, but I want to say you might not be able to abandon/adopt out the pet again right away if that's your plan. (Certainly if you adopt from another user, no matter what age your account, you can't adopt them out to someone else for 30 days.) However I'm really not sure if there's any sort of restriction on new accounts or not.

The past is written, but the future is left for us to write. ~ Picard

May 20, 2019 6 years ago
Eivor
has a dragon
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MacLachlan

New users can't adopt for a month.

[size=6pt][sub][ he/they | aroace/nb ][/sub]

May 20, 2019 6 years ago
Elementary, my dear
Written
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Can't adopt from anywhere, not even the pound?

Ah, well. Sorry about that, . :)

The past is written, but the future is left for us to write. ~ Picard

May 20, 2019 6 years ago
Eivor
has a dragon
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MacLachlan

The pound specifically.

[size=6pt][sub][ he/they | aroace/nb ][/sub]

May 20, 2019 6 years ago
olivine
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Alright I just made a new pet (Saradomin). Thanks to a couple of kind users I got another red apple. Just fed it to him. He ate it, but it's still not working. Still can't finish the tutorial. RIP.

May 21, 2019 6 years ago Official
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Destiny
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Dexter

Can you try again? I spoke with one of our programmers and am sending you an apple as well :)

Dexter by

May 21, 2019 6 years ago
olivine
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Thank you . I'll try again in a few hours. I ended up putting both of my pets in the resort so they're not hungry right now, but I just took out Saradomin to try again. I'm sure he'll be hungry in a bit.

May 21, 2019 6 years ago Official
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Destiny
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Dexter

That is perfectly fine! Just let me know!

Dexter by

May 21, 2019 6 years ago
olivine
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Okay here's my step by step process. I'm using the tutorial page here:

https://subeta.net/tutorial.php

It says I have to feed the red apple to my pet, so I click the inventory link on the page where it says Inventory. It opens my inventory in a new tab. I feed the red apple to saradomin. It says he's eaten it before.

saradomin says: "Thanks, I was really hungry!" saradomin's hunger is now 7/10.

I go back to the other tab with the tutorial in it and go to click the button to continue on with the tutorial... Nothing happens other than a blue box appearing asking whether I fed the apple to my pet.

May 21, 2019 6 years ago
Saturnine
wants to believe
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Fearleading

Just tried it (after 10 yrs....) & it let me continue.

S-F
[flower=saturnine][tot=Saturnine]

May 22, 2019 6 years ago Official
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Destiny
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Dexter

Check again. You hopefully should be past the step and on to the next one!

Dexter by

May 22, 2019 6 years ago
olivine
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I just checked. It still wants me to feed the apple to my pet -_- . I used my last apple on sourpod and it's still not letting me continue even after refreshing a couple of time.

I don't mind not completing it if I don't need to for an achievement or anything tbh.

May 22, 2019 6 years ago
Amber
is bitter
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Taco

I'm trying to figure out why it won't let me move you forward. Ignore the red apples coming to you inventory, because I'm going to try to take you out of the system and redo the tutorial.

May 22, 2019 6 years ago
olivine
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Alright. Thank you.

May 22, 2019 6 years ago Official
Bug
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Segfault

Hello and thank you for your patience. I've fully reset your new user tutorial. Could you please try again from the beginning?

If it still doesn't work on the step with the apple, please let me know.

🐝 ☕ bug (he/him) | your friendly neighborhood code wrangler. stay in the loop! join and check out the latest admin post highlights

May 22, 2019 6 years ago
olivine
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Well it didn't give me the option for the apple this time and sent me straight to playing with the ball. So I played with the ball with Ekruteak but it's doing the same thing that it did with the apple and not letting me continue....

May 22, 2019 6 years ago
Spotlight Champion
Destiny
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Dexter

pinging you for the above Is your pet's happiness at 10? Cause if the happiness is full it won't play with it.

Dexter by

May 22, 2019 6 years ago
olivine
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Okay I think that's what the problem was this time. LOL. I still had the ball and played with saradomin with it. When I went back to the tutorial page it said that I finished with it. Thank you.

May 22, 2019 6 years ago Official
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Destiny
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Dexter

AWESOME!!! Tutorial still needs work but I am glad you were able to get through! Locking this up for now.

Dexter by

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