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Nov 19, 2018 7 years ago
youngexplorer
can’t believe it’s vegan
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Beau Alex

You have 1 crystals to spend! Uh, no. I actually had about 650. Something is wrong with this.

Nov 19, 2018 7 years ago
lokidottir14
is not throwing away their shot
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Lilah

I'm having the same problem with my QuestPoints. It says I have one, but I know I had more than 30.

[img align=center]https://media.giphy.com/media/13EzrDaiw72t6U/giphy.gif[/img]

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[egg=lokidottir14] [tp=lokidottir14]


Flower lokidottir14

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Nov 19, 2018 7 years ago
Oh My Shinwa, we thought
helsabot
was dead
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I'm having this problem too. I should have over 2,000 crystals, but it's saying I have 7 :(

Nov 19, 2018 7 years ago
Cresenta
is magical
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The Half Demon

I seem to have lost a lot of mine too :(

Nov 19, 2018 7 years ago
Namira
is lonely
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Zerithi

I can’t remember how many crystals I should have but I know I’m missing my whole stash of quest points



Holiday Links [box=Paleturquoise]




🌸 🌸


🎃 [egg=namira] 🎃 [tp=namira]



[/box]

Nov 20, 2018 7 years ago
Flying Ace
Ciannwn
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Gwyn ap Nudd

I had over 10,000 crystals. I fragged some items for a Major Drills quest and turned in 14 crystals. My Crystal Bank now says I have only 14 crystals. :(

Quote
Ph&;nglui mglw&;nafh Cthulhu R&;lyeh wgah&;nagl fhtagn
H.P Lovecraft
[tot=Ciannwn]

Nov 20, 2018 7 years ago
sbslink
is adorably obsessed
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Thee

Same here and filed a ticket :/

sbslink

Nov 20, 2018 7 years ago
JackyMedan
is a spooky scary skeleton
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Illyusha

so.... is it safe to frag things? because I haven't had this happen yet, but I do need to frag a bunch of stuff from my inventory, but if doing that could give me this problem I'd rather wait until it's fixed...

Nov 20, 2018 7 years ago
Dice
is unlucky
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I'm getting the same thing with Wiz tokens. I turned in a 15 point token earlier today and now it says that's all I have. I'm assuming this is just some weird glitch and my actual tokens are all safe somewhere. Hopefully.



Nov 20, 2018 7 years ago
Truffula
is quali-tree company
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Daryonka

My quest points and wizard tokens are OK, but my crystals is at 10 when it probably should be higher. I think I had 1600 and something when I bought a 1000 crystal item the other day.

Nov 20, 2018 7 years ago
Namira
is lonely
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Zerithi

Yeah I wish I could remember how many crystals I had... I know I had quite a bit when I bought the folder last week. But who knows. I’m afraid to do anything, even the bonfire. Ugh



Holiday Links [box=Paleturquoise]




🌸 🌸


🎃 [egg=namira] 🎃 [tp=namira]



[/box]

Nov 20, 2018 7 years ago
Wind
is a Time Lord
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Wind

adding here that i also have an issue with my quest points - also says i have 1.

××× [tot=wind] ××× ××× [egg=wind] × [tp=wind] ×××

Nov 21, 2018 7 years ago
Truffula
is quali-tree company
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Daryonka

I fragged more things

I turned in crystals

I still have "10" ??

Nov 21, 2018 7 years ago
Flying Ace
Ciannwn
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Gwyn ap Nudd

I got my missing crystals back after sending in a ticket.

Quote
Ph&;nglui mglw&;nafh Cthulhu R&;lyeh wgah&;nagl fhtagn
H.P Lovecraft
[tot=Ciannwn]

Nov 22, 2018 7 years ago Official
Bug
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Segfault

Please file a ticket if you have incorrect currency amounts, and a UA will help fix it for you.

We think this should not happen again, do you know if the glitch is still happening?

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Nov 22, 2018 7 years ago
Truffula
is quali-tree company
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Daryonka

I have a ticket, the problem was still happening last night when I tried to add more crystals though (the count remained 10)

I'll try more now and see what happens.

Yes, still happening - count was 10; turned in 6 crystals; count still 10.

glitch still happening... ticket is in, but waiting on a programmer to have time, it seems. Thanks!

Nov 26, 2018 7 years ago Official
Bug
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Segfault

Thank you! Yeah, is planning to try and take care of these en mass with a script this week! And then he has a database tweak planned, to address the root of the issue. I'll make sure one of us posts here when that gets done.

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Nov 26, 2018 7 years ago
Avellana
is a force to be reckoned with
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Jadin

I also have the same problem - 8 crystals, and I think I may have over 10k (not sure, to tell the truth, but at least few thousands). However I was able to buy Moon Man (1500 crystals) from the shop, so I think this might only a problem with displaying incorrect value, not with the crystals actually missing.

[tot=Avellana]

Nov 26, 2018 7 years ago Official
Spotlight Champion
Destiny
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Dexter

As stated above, please file a ticket if you are having trouble with any currencies!

Dexter by

Dec 16, 2018 7 years ago
Oh My Shinwa, we thought
helsabot
was dead
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Hello! I just wanted to reach out and see if there has been any news on the fragmentizer issue. I filed a ticket almost a month ago in regards to losing around 2,000 crystals and it still hasn't been resolved. I mainly wanted to check in since the new Ian quests give out crystals and I've been scared to even mess with crystals since losing mine haha. Do either of you know if it is safe to use the fragmentizer again, or should I wait until my ticket is resolved? I appreciate all of the hard work you all are doing behind the scenes, especially in the craziness of Luminaire! Thank you :)

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