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Nov 9, 2018 7 years ago
elka
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juxed

Hey there staff!!

Quick one!

There seems to be an issue with some shops since the site came back on. I know of at least one other player, to whom this happened as well.

I tried buying something from the Loyalty Shop. Since I did, anytime I go back now, all it says is, in a big red box "Please do not refresh this page" and now I have 2 in my inventory despite not buying a second one nor actually refreshing. The other user above said for them it happened in the Museum shop.

As currency loss occured due to this, if someone could get back? Thank you kindly!! ❤️

Nov 9, 2018 7 years ago
This rift empty
dara
YEET
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Like also mentioned, I too bought something from a shop (specifically the Museum Gift Shop) and while trying to purchase the The Bridge Again Print it loaded the page that said "Don't refresh this page" error. I went back to try and purchase again (not knowing I actually did buy before) and it came up with the error again. I checked my inventory and I had two in my inventory of the item.

Nov 9, 2018 7 years ago
Darkrai
is magical
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Sucre

I've been getting the "Please do not refresh the page" error when buying items in a new tab ever since they changed the buy buttons to prevent the double purchase error. The loyalty shop gave me a "Please do not refresh the page" error when buying in the SAME tab, which hasn't happened before, but no double item (and I bought two loyalty shop items to test it and only got the error with one. The other one gave me a regular buy page)

Nov 9, 2018 7 years ago
youngexplorer
can’t believe it’s vegan
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Beau Alex

Um, this issue has to do with the battledome. No matter who you fight, you do not get any SP, weapon or anything at all. This is true of both the level 1 thru 30 opponents as well as the Challengers both regular, secret, cash and event.

Nov 9, 2018 7 years ago
JuliaJ
got gud
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Jaleeta

edited sorry didnt realise there was another thread for quests and chase issues ,just saw the title saying after downtime issue ..apologies

Nov 9, 2018 7 years ago
dementedmunster
ships it
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I have also found the "please do not refresh this page" issue with the quest shop (bought an item twice, because I thought I didn't get it the first time).

Also have experienced the battledome issue--trying to do battle quests. Not only aren't there any rewards, the quest does not complete.

Nov 9, 2018 7 years ago Official
Dill
is practically pickled
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Caiman

Please use this thread for the multiple submissions/do not refresh error.

There are already existing reports for the battle coliseum issues (which are likely related to the battle quest issues as well - the staff is aware of those and working to get it sorted out).

Avatar Version: Alaskan Winter

Nov 10, 2018 7 years ago
Damon
is a demon
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Evee

Just got the "Please do not refresh " error, twice.

Once while buying from the crystal shop and once from buying from the seasonal tab in the quest shop.

Thankfully I did not get dupes.

Nov 10, 2018 7 years ago Official
Bug
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Segfault

Thank you for the report! We're currently trying to find the root of this issue. We'd like to ask a few things to try and get more info about the problem:

  • What browser are you using, and what browser version? (The more specific, the better)
  • What operating system are you using, and what operating system version?

Though it is unlikely these are causing it, could you please do the following just so we can 100% rule them out:

  • Clear your custom CSS / user CSS
  • Disable any browser extensions / user scripts you have running on Subeta
  • Disable AdBlock
  • Clear your browser cache
  • Log out and log back in to Subeta

Thank you again for your patience and for the helpful information!

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Nov 10, 2018 7 years ago
elka
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juxed

@ Bug i do not have all the information you requested right away sadly, but here are some:

  1. the very first time it occurred i was on my iPhone XS Max, so that is Safari, on the latest iOS version which is 12.1

  2. so then to make sure, i went on my PC (Windows 7 Premium Family Edition Service Pack 1) to try as well, so that is Chrome Version 70.0.3538.77 (Build officiel) (64 bits)

  3. none of these 2 have extensions nor AdBlock

(i will try the clearing of cache and css and log out/back in asap)

Nov 10, 2018 7 years ago
dementedmunster
ships it
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  1. Firefox Quantum 63.0.1 (64-bit)
  2. macOS High Sierra 10.13.6

Did clear the custom CSS, browser cache, logged in and out (nothing else applies for me--no extensions, no adblock) and then bought something from the quest shop again--did not experience the issue.

Nov 22, 2018 7 years ago Official
Bug
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Segfault

Do you guys know if it's resolved now?

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