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Oct 24, 2018 7 years ago
Daffodil
only has room for one
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Hello, I'm currently having trouble loading my HA. None of my clothes are popping up in my wardrobe, I can't get the page to show my outfits, the skins, hair, etc either. This is really bumming me out, It shows my avatar wearing a past outfit I have set up. It confirms that I am wearing it on site yet its not showing that way on my computer; only a couple items have loaded.

[tot=Daffodil] ~ Egg Me! ~ TP this House!

Oct 29, 2018 7 years ago Official
Amy
is made of stardust
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Amicorn

Hey! Over the past few days there was a big site change that resulted in a bit of a lag (specially for cached items like HA's). has this resolved for you?

If not, remove all items from your HA, save it, refresh, and create your new avatar! make sure you're using only items that are in your inventory and have not selected 'ALL' onsite items!

Oct 29, 2018 7 years ago
Daffodil
only has room for one
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Nope, nothing loads or even comes up for me :( I was able to completely take off all items, but now my Avi is bare

EDIT: I also keep getting stuck on this page: Wardrobe V3 We're loading the wardrobe for you! If you get stuck on this page, make sure to click here to convert your avatar to the new system. It will open in a new window, and won't do any harm to your existing avatar. When I click to convert I keep getting a new window with a 404 error.

[tot=Daffodil] ~ Egg Me! ~ TP this House!

Oct 29, 2018 7 years ago Official
Amy
is made of stardust
User Avatar
Amicorn

How long are you letting the page load before trying to convert? I had that request pop up a few times but it would go away after I waited ~30 seconds (due to caching) and was able to get into wardrobe just fine. However, computer/internet connectivity differs & you may just need to let it fully load once! So you may want to fully clear your browser cache & try to re-open wardrobe, letting it sit on the page a while to see if it will actually load.

If that doesn't work, or your avatar continues to not load, Click HERE to reset your avatar to the default, and then click wear.

If both those options don't work, this may be more than just caching/single user issues! You may want to check out this forum: Problems & Bugs to see if anyone else is dealing with this issue. Or you can file a ticket if nothing else is working!

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