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Sep 26, 2018 7 years ago
divitineo
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Deimon

Hey... About a week ago. Using a tablet I tried to enter the main page of my wardrobe (personal ---> wardrobe). Unfortunately, I could not click on the link (tablet's wine), so I used the link found in the search engine from this post https://subeta.net/news/17145. I clicked on the second link and unfortunately I returned to the old wardrobe. Of course, all items from less than two years have been cleared, including Melody's Cottage, CS items (many of them were), subeautique items, event elements and many more. Is there a chance to recover these items? I am devastated T^T (And I forgot to add that I lost my achievements from subeautique by losing my items from wardrobe).

Sorry for my english :(

Sep 26, 2018 7 years ago
Bug
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Segfault

Try checking if everything shows up correctly in the new wardrobe. Here is a link:

https://subeta.net/wardrobe.php

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Sep 27, 2018 7 years ago
divitineo
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Deimon

Thanks for answer ^^ It helped (partly). I has items, but I think not all :/ I don't have a and a few other items that I don't remember now. Is there any way to check if I owned such items ? (in my wardrobe).

And the avatar and saved outfits are not displayed. And there are no saved new outfits.

Sep 27, 2018 7 years ago Official
Bug
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Segfault

You can try Account Search to see if those items are still in your account. In the new wardrobe, you can try to search for them by the item name. Make sure you have "Only show item you own" checked, and make sure all the other search filters are set correctly too. (For example, "Layers" should be set to "All", and "Show" should be set to "All items" to show everything.)

If you think some items have vanished, you will have to file a ticket to see if a UA can figure out what happened to the items. However, I don't think it is possible to lose items by opening the old wardrobe, so there is a good chance the items are still on your account somewhere.

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Sep 28, 2018 7 years ago
divitineo
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Deimon

Thanks for everything. As for the items, there is no theme :P I looked into the CS shopping history (I forgot about it) and it turned out that I never bought these items xd My mistake. Same with the tooth, I never had it. So...it cleared up :P

Only the avatar problem remained. It not be displayed. As you can see on the left. Also the outfits saved in the wardrobe are not displayed.

SPOILER (click to toggle) [URL=http://s725.photobucket.com/user/mitsuke99/media/wardrobe_zpswoagtdqb.png.html][IMG]http://i725.photobucket.com/albums/ww254/mitsuke99/wardrobe_zpswoagtdqb.png[/IMG][/URL]

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