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Jul 23, 2018 7 years ago
Clouds
birch please
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Kyle C

I got a custom clothing ping from yesterday at 5:55pm. I logged on now to check everything and it's gone. I hate the fact that you can't see who it's from etc. People who release always say 24hrs. I have no idea who sent it, because sometimes things take forever to be approved. Can you please contact me so I can pay for my slot?

Jul 23, 2018 7 years ago
feral
will always find their way
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If you owe a payment, it will show up on your payments page; LINK You can always get back to this page if you lose a ping by hovering over 'cash shop' and clicking 'custom wearables' and then clicking 'payments' on the side :)

If there is nothing there, or nothing new to pay, the releaser may have had to pull the item to edit it / etc. Unfortunately ( very unfortunately ) the current system doesn't tell you who or what item the payment was for if the item was removed or you were pulled from a slot for not paying on time. You personally should (in the future) keep track of what you've slotted on in a doc / word file / the notepad feature / etc :)

Hope you figure it out! =o

Jul 23, 2018 7 years ago
Clouds
birch please
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Kyle C

But I am totally within the 24hr window, it was yesterday at 5:55pm. I know I can go into the payment window and I'll be tracking all my things from now on but I can't believe that no one has contacted me. I always pay for my slots it's kinda unreal right now.

Thanks for being helpful and responding kindness is very much appreciated

Jul 23, 2018 7 years ago
feral
will always find their way
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It sounds to me like perhaps they noticed an error when submitting and maybe need to contact the artist for a fix before they can submit it. Have you tried going through your recent posts and asking any of the releasers you've claimed on recently?

Jul 24, 2018 7 years ago
Clouds
birch please
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Kyle C

I have gotten everything I've slotted for, or I didn't get the slot. Unless it's from ages back which I haven't heard anything about, or seen any updates. I have no idea.

Jul 25, 2018 7 years ago
Nobody puts
Britney
in a corner
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Glamourella

I'm like you :D wish that it says what the ping was for like " _____ is ready to be paid for click here to pay" or something like that :S, I usually will just go down my list of recent pings and check off everything that I already own or paid for. I hope in the future thy change this to help people who slot on so many items they lose count :D

[tot=britney]

Jul 27, 2018 7 years ago
past
is a mirage
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Pollack

Sometimes, when there's only one slot left to be paid for, people will just pay for the slot themselves to get the batch moving. They then put the item in a trade lot and comment you so you can pick up your item there.

Or maybe it was an error, say they wanted to slot 'cloud' and wrote 'clouds' instead!

Jul 27, 2018 7 years ago
Clouds
birch please
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Kyle C

I understand all those things, but it's long gone now. So hopefully it isn't something that impedes my future because I really care about the CW artists and I want to always be giving them my CSC if I promise. I think it was the cloud, clouds thing.

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