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May 30, 2018 7 years ago
Nobody puts
Min
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I hope this is in the right place!

So I tried moving items in my gallery into their respective categories, but whenever I click "Update Items" I get this message:

Quote
Oh No!
Category names can only contain letters, numbers, and the following punctuation: spaces( ), dashes(-), underscores (_), commas (,) and exclamations (!)

But there's nothing wrong with my category names??? And when I hit the back button, none of the items are categorized (it's like I didn't just spend 10+ minutes organizing). Then a few times they would appear to be in their categories when I refresh and check the "Edit items" page, but then when I go to "View Gallery," all those very items are back to "No category" (aka front page of the gallery).

I tried clearing my cache, but it didn't do anything. This has been ongoing for a few days, and I'm getting frustrated. Is there a bug or issue going on with the galleries/shops, or is it just me? :/

[img align=center]https://media3.giphy.com/media/v1.Y2lkPTc5MGI3NjExM2l0cGx3NGJ1ZjY0dndycmsxYnd4YmxoeWVyN3djZWk3djJocjZ5diZlcD12MV9pbnRlcm5hbF9naWZfYnlfaWQmY3Q9Zw/K1tgb1IUeBOgw/giphy.gif[/img]

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May 31, 2018 7 years ago
Bug
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Segfault

Which gallery? And are you still having this error?

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May 31, 2018 7 years ago
Nobody puts
Min
in a corner
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Ah, sorry, should have specified. For my shop gallery, Afternoon Tea. I just tried to put an item in a different category and update, and I'm still getting the same message.

[img align=center]https://media3.giphy.com/media/v1.Y2lkPTc5MGI3NjExM2l0cGx3NGJ1ZjY0dndycmsxYnd4YmxoeWVyN3djZWk3djJocjZ5diZlcD12MV9pbnRlcm5hbF9naWZfYnlfaWQmY3Q9Zw/K1tgb1IUeBOgw/giphy.gif[/img]

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May 31, 2018 7 years ago Official
Dill
is practically pickled
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Caiman

You have a category that uses an ampersand, which isn't an allowable character.

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Jun 1, 2018 7 years ago Official
Bug
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Segfault

is correct. Try renaming your category and see if that resolves your issue.

I apologize for this inconvenience, but we've had to add some naming restrictions to categories for now, since some of these have a chance of breaking due to the way shops/galleries are stored in the database.

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Jun 1, 2018 7 years ago
Nobody puts
Min
in a corner
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I replaced the "&" with "and." Everything seems to be working now. Thank you for the help!

[img align=center]https://media3.giphy.com/media/v1.Y2lkPTc5MGI3NjExM2l0cGx3NGJ1ZjY0dndycmsxYnd4YmxoeWVyN3djZWk3djJocjZ5diZlcD12MV9pbnRlcm5hbF9naWZfYnlfaWQmY3Q9Zw/K1tgb1IUeBOgw/giphy.gif[/img]

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Jun 1, 2018 7 years ago
Silvy
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Tziety

I just encountered this earlier, wish I had seen this thread sooner. I did change a few things in my category names, but ugh it was a pain lol

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