im just trying to help girl shinwa fix her bracelet and i get this ....

'Oh, no! Apparently you haven't quite worked out how to get to the Omen Islands yet! I suppose you probably need to put together an unknown map!'

where are you hiding carl?! where do i get this map?

You need to complete the Uncharted Land map before you can get to Omen Islands! There are nine pieces that drop via random event. Or you can get them out of user shops!

good to know, thank you for your help!