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Jan 1, 2014 12 years ago
glory_720
gets around
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Tubbles

I just bought 2500 CSC using Paypal and didn't receive my 250 CSC bonus (my CSC on hand went from 123 to 2623), but aside from that and the real issue I wanted to bring up here (because obviously I'll file a ticket about the missing CSC) is the fact that the notification says:

Quote
Thank you for purchasing Cash Shop Credits from Subeta! You&;ve got 25 new credits to spend! You&;ve also been given a Pearly Feathered Fascinator!

I think that's a few credits shy of what it should say!!

Jan 1, 2014 12 years ago
Darkrai
is magical
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Sucre

I don't think there's a bonus CSC promotion running right now. The item promotion still going doesn't come with any extra CSC. [edit] The promotion was apparently supposed to end yesterday though, according to the news post

Jan 1, 2014 12 years ago
glory_720
gets around
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Tubbles

if you look at the credits purchase page, it seems like they've replaced the coupon codes with bonus CSC. 2,750 Cash Shop Credits Price: $25.00 250 CSC bonus!

Jan 1, 2014 12 years ago
Darkrai
is magical
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Sucre

Ah you're right, I didn't even look at that, sorry! Kind of wish I had waited until today to buy CSC now though

Jan 1, 2014 12 years ago
BEACH
spilled the tea
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Captain NamJoon

Quote by glory
I just bought 2500 CSC using Paypal and didn&;t receive my 250 CSC bonus (my CSC on hand went from 123 to 2623), but aside from that and the real issue I wanted to bring up here (because obviously I&;ll file a ticket about the missing CSC) is the fact that the notification says:
Thank you for purchasing Cash Shop Credits from Subeta! You&;ve got 25 new credits to spend! You&;ve also been given a Pearly Feathered Fascinator!

I think that's a few credits shy of what it should say!!

or whoever helps with csc

I have the same problem, same error, same notice but I went from 298 to 323csc when I purchased 2500.

Thanks for looking into this and helping us please!

[edit] I have to go out until around 10:30 subeta time and if it isn't credited when I get back, I will file a ticket. I did get a notice from paypal saying it took my money for Agoge/Keith

In memory of my dear friends:
Pat, Tracy, Gina, Karen, Grammy, Marreshaann, Georgie
My Guitar Gently Weeps...

Jan 2, 2014 12 years ago
Shelbie
ate their feelings
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Ronin

I just got this error too. I went from 165 to 175 when I bought 1k csc.

Jan 2, 2014 12 years ago
corpse
needs to get lost
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Hungrily

I tried to purchase 500 CSC and got 5 CSC. .____.

Jan 2, 2014 12 years ago
starfish
has a bad feeling about this
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Medicated

Same here. Using paypal I bought $10 but it only showed up as 10 csc in my credits. Has anyone heard back on a ticket for this?


Oh it seems night endlessly begins and ends
after all the dreaming I come home again



SEEKING



[tot=starfish]

Jan 2, 2014 12 years ago
glory_720
gets around
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Tubbles

four hours, no reply to my ticket or this thread.

super lame, subeta. that's $25, it's not a dropped penny :|

[edit]and not five minutes after i posted this my ticket was finally assigned to a staff member. thanks for noticing me!

also looks like i've been credited the 250!

Jan 2, 2014 12 years ago
Reya
has ALL of the beanbags!
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Please see the news post on instructions how to proceed if you have not yet received your CSC:

Quote
Hi, everyone! As many of you probably know, we had a few blips with buying CSC today. Unfortunately, there are just some things that are really difficult to fully test before code goes live, and this was one of them.</p>
<p>For Ultimate Game Card/PayByCash purchases, you should see your credits coming through soon. They know we haven&;t yet correctly received their submissions to us about who has bought CSC, so they will send us the data again.</p>
<p>For PayPal purchases, there are two groups of you. If you purchased CSC between midnight and 5:00 pm and have not already filed a ticket, please file one so that we can get you the new bonus CSC you should have gotten with your purchase but didn&;t! If you purchased CSC between 5:00 pm and 9:00 pm, you should already have been credited your missing CSC (along with an event), so please file a ticket if you don&;t have it.</p>
<p>Stripe payments were unaffected by either of these bugs.</p>
<p>We apologize for any inconvenience, and, as always, thank you for your patience while we dealt with these problems!

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