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Jul 6, 2017 8 years ago
seephira
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Angellie

I am taking things out of my vault. and it says item not in vault when there is that item in the vault. i have to refresh and then it will take the items out. this happened today and yesterday

this also happens with carving the rest of my pumpkins it tells me i do not have the item in my inventory when i do

not multiple vault's open. whenever i tried to remove the item from my vault it told me the item wasn't in there when it was. it did appear in my vault. i am using google. i also updated my ticket because it was doing it for the carvable pumpkins in my inventory

Jul 6, 2017 8 years ago
Jessica
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I've had this happen to me a couple times as well...

Sep 12, 2017 8 years ago Official
Reya
has ALL of the beanbags!
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Is this still happening to either of you?

Sep 12, 2017 8 years ago
seephira
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Angellie

I don't know. I finished what I needed to do with the vault.

Sep 17, 2017 8 years ago
Skolletta
Sir Quest-a-Lot
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I keep having this happen, off and on. I have to actually search for the item in my vault again before I can remove it (I middle click the x to open it in a new tab) before I can remove the item.

:・゚✧:・゚:・゚✧
🔭🐢

Sep 19, 2017 8 years ago Official
Reya
has ALL of the beanbags!
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Are you removing the same item multiple times?

Sep 19, 2017 8 years ago
Skolletta
Sir Quest-a-Lot
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No, it's just when trying to remove one item by clicking [x] once. When the problem happens it brings you to a new page with a 'you don't have this item' screen like if you had actually just tried to remove it too many times, but this is often for items I have multiples of and I check and the item hasn't been removed at all. I have to search again and click [x] and that usually works - trying from the same screen causes the problem to happen again. I hope that was clear? XD

:・゚✧:・゚:・゚✧
🔭🐢

Sep 19, 2017 8 years ago Official
Reya
has ALL of the beanbags!
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Gotcha! Does it only seem to happen when you use the middle button to open it in a new tab?

Sep 19, 2017 8 years ago
Skolletta
Sir Quest-a-Lot
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Pretty sure no, that's just what I usually use.

:・゚✧:・゚:・゚✧
🔭🐢

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