I supposedly just got 5 candy hearts from the Shengui Guo bathhouse, but they are not in my inventory, did not show up when I clicked the link to turn in hearts [it said I turned in 0], and the amount both in the vault screen and in Louis's shop shows the 2 candy hearts I already had.

This has happened to me at least twice before [once with vesnali coins, and once i think with steamworks trinkets] but in those instances I thought I might've miscounted.

They're meant to go directly into your currency bank, but if you didn't get them there, file a ticket

Can you tell me how to do that, please? I didn't see an option to on the page. [edit] Nevermind, I found it on my own. Thank you for helping me.