I had 449 Lounge tokens in my inventory. Clicked turn in & got "you have turned in 0 tokens." My count hasn't changed, but my tokens are gone. This has happened several times over the last few days with Steamworks & Lounge tokens, in varying degrees, but this is the first time I actually know the number.
File a ticket about missing items. They'll try to help you get your trinkets back.
Oh I have the same problem, thought I was the only one, just happened a few seconds ago, I guess I lost a lot trinkets, but I think it was only a problem with the lounge trinkets, at least not the steamwork trinkets x_x
Most times this is due to the page refreshing or if you double click. It'll say 0 the second time, but the first turn in will go through, it just doesn't show it.
Dexter by ❤
I checked my count before I clicked turn in, and it didn't change, though. The "0 tokens turned in" doesn't bother me, as long as the count is going up. But the count didn't go up, either.
I also don't usually click the turn in link, since it's saved in my browser history. I usually just go directly to it.