I have made a ticket and it did not help. Both yesterday and today around 7 pm subeta time the site has become so laggy I cannot do anything. I am so worried about doing quests.
A ticket about lag isn't going to help much unless you're certain that the issue is on your end. The best anyone can do for sitewide lag is to wait until there are staff here that could fix it, or post if it's been a while.
It really isn't necessary to file a ticket or to post it as a bug if the site gets laggy during an event. Events like this cause massive strain on our servers, and a little extra lag is to be expected. We try our best to stay on top of it and spool up extra servers if the site becomes unuseably slow, but it's not something we simply do on demand. All of the staff members also play on the site, and use it regularly, and work on it, so we are just as affected by it as the rest of the userbase (if not more so -- we're trying to work here!), and we're aware of it when it happens.
Thanks, though, for trying to alert us to a problem! We do appreciate where your heart's at and hope that you'll bear with us when minor inconveniences like this do crop up.