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Feb 17, 2016 10 years ago
jeremycorbyn
is sweet
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I've filed a help ticket already.

Problem: Clothing items on certain areas (primarily torso and background) are not showing up at all, both on the main site and in the wardrobe. My base is also not showing, which is kind of an issue with this event! This has lasted over a week, Examples: https://dl.dropboxusercontent.com/u/48327414/subeta%20error.png

I'm using: • Latest version of Chrome, also tried latest version of Firefox and still had the same issue • Windows 10, tried another computer with Windows 7 and had the same problem • Gaming PC built in December 2015 • 50 Mbps internet connection which has no trouble loading any other images (although I have a dynamic IP[?])

I've tried: • Other computers • Resetting my router (pffft can I just say this is the laziest fix in terms of actually fixing things) • Clearing cache, cookies, etc. • Other internet connections • Changing my theme (I don't use any custom CSS)

So I don't have another account to check if I would have the same issue on this computer since that's against the rules, but I'm pretty certain that it's a system problem related to my account because it's really strange how it's certain areas which all have broken images instead of just random items of clothing. Also I haven't even had a broken image other than these since buying this computer.

I'm also getting the thing where I just get random duplicate achievements regardless of what I've actually achieved, but I reckon that's a known issue. The clothing thing actually really interferes with my enjoyment of Subeta which is why I'm taking it further.

Feb 18, 2016 10 years ago
Parakeet
is a SUPER USER!!!
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Sprinkles

Same thing is happening to me. Base is not showing up, or background.

Feb 18, 2016 10 years ago
Yuzu
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Having a similar problem. My HA is okay, but item previews refuse to show up, both as hover-over and on forum posts (such a preview threads for the wearables ping group). I figure it's probably linked to the event since we can never have an event without something going a little bit wonky, haha. I'm sure they'll get it sorted out soon.

Yuzu | she/her | INFP-A | Lesbian | Big Sister | Gemini | Pokémon Trainer

Formerly known as Nima.

Feb 28, 2016 10 years ago
jeremycorbyn
is sweet
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Ok, so bump because this is still a huge issue exactly the same and it predated the event by a week.

Feb 29, 2016 10 years ago Official
Spotlight Champion
Destiny
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Dexter

https://subeta.net/repair_avatar.php

Everyone having this issue, go here and click to repair. That should fix things!

Dexter by

Feb 29, 2016 10 years ago
Eivor
has a dragon
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MacLachlan

Dumb question but have you checked your layering for the background? It should be underneath your "base" layer. The new backgrounds don't have an avatar cutout like the old ones.

[size=6pt][sub][ he/they | aroace/nb ][/sub]

Feb 29, 2016 10 years ago
jeremycorbyn
is sweet
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thanks but it wasn't a layering problem! It's fixed now, though.

thank you so much! It's fixed and I bookmarked it in case it happens again :^D

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