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Dec 2, 2015 10 years ago
Pit_Bull
is a Time Lord
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Zeebu

The CSC purchase page does not have the blank spaces to fill in my credit card information, just a button to 'pay' but that does not take you to a place to fill in credit card info, either. Please fix this immediately! I need a CW that only has 8! items left! I am using Opera on Windows 8, btw.

[img align=right]http://i.imgur.com/VS0ZIea.gif[/img]

Dec 2, 2015 10 years ago
far
is a gold digger
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Fartsie

Same here. Braintree takes you to the page telling you that you bought CSC but you never filled anything at all. [Edit] Win 10 - Firefox.

[font=arial]But you don't belong to the shadows[/font]

Dec 2, 2015 10 years ago
Spotlight Champion
Destiny
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Dexter

Had you purchased CSC through that before because I believe it saves your card. If not, then check and see if you have any ad blocker or popup blocker that may be affecting it.

As said above, it saves your card from the last time. Now this is only if you purchase on that computer/device before.

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Dec 2, 2015 10 years ago
sweetsgirl12
is a SUPER USER!!!
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The same here. It just takes me to a page that says I bought it but it never asked for any information.

Dec 2, 2015 10 years ago
far
is a gold digger
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Fartsie

I've only purchased with Stripe and I never agreed to "Remember me". I removed AdBlock and it's not working either way.

[font=arial]But you don't belong to the shadows[/font]

Dec 2, 2015 10 years ago
Spotlight Champion
Destiny
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Dexter

Braintree doesn't require a remember me. The way you turn it off is to remove the card from braintree. If you never purchased with braintree before, file a ticket and they can look into it.

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Dec 2, 2015 10 years ago
Karen
is hollow inside
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He-man_769

I've never used the updated system to buy CSC. I can still try to buy them and get "Your purchased 500 CSC will be deposited into your account once the charge is verified."

Dec 2, 2015 10 years ago
Spotlight Champion
Destiny
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Dexter

I would file a ticket.

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Dec 2, 2015 10 years ago
far
is a gold digger
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Fartsie

I've never purchased from Braintree. @ Destiny [Edit] I don't intend to buy either, I was testing. If the CSC show up, I'll file a ticket to get them removed when I'm back from class.

[font=arial]But you don't belong to the shadows[/font]

Dec 2, 2015 10 years ago
Karen
is hollow inside
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He-man_769

I don't actually want to buy them. If they show up somehow I'll file a ticket to have them removed. I was just testing it. Definitely some kind of glitch happening.

Dec 2, 2015 10 years ago
Don't toy with
joy
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Afloat

I am having the same problem. Mac on Chrome

[flower=joy]

Thank you!

Dec 2, 2015 10 years ago Official
Spotlight Champion
Destiny
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Dexter

Ok so if you HAVE used Braintree before then the purchase will go through. I tested that and it does. I am trying to see if I can get someone to fix it "going through" without a saved card.

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Dec 2, 2015 10 years ago
sweetsgirl12
is a SUPER USER!!!
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I just went ahead and filed a ticket. Figured it would be easier lol.

Dec 2, 2015 10 years ago
Pit_Bull
is a Time Lord
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Zeebu

It's nothing I can fix on my end, and I have just filed a ticket, also. Thanks.

[img align=right]http://i.imgur.com/VS0ZIea.gif[/img]

Dec 2, 2015 10 years ago
flamboyantCuttlefish
User Avatar

I'm having the same issue. I'm not using a card though, I'm using the PayPal part of Braintree. I check my PayPal account, and it's not showing me anything indicating that a charge went through on their end at all.

Dec 2, 2015 10 years ago Official
Spotlight Champion
Destiny
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Dexter

There is no paypal button right now. They are working on it as we speak though.

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Dec 2, 2015 10 years ago Official
Sierra
is a mirage
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We are aware that there is an issue with making CSC purchases from the main Cash Shop Credits purchase page, and the programming team has been notified.

Please do not submit tickets about this as there is nothing that the UA's can do to fix the issue.

This thread will be updated once this issue has been resolved. :)

🌻 [flower=Sierra] 🌻
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NOH8
LOVE WINS!!

Dec 2, 2015 10 years ago Official
Keith
gets around
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Eradication

We are looking at this right now guys

💖 ✨ 🤗

Dec 2, 2015 10 years ago
flamboyantCuttlefish
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Right, my point though is that I had the same thing go on -- I clicked "Pay" and immediately got taken to the screen saying I'd bought the csc. I have used the PayPal part of Braintree to buy csc before, for the record, but never a card.

Dec 2, 2015 10 years ago
Spotlight Champion
Destiny
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Dexter

All I can say is that it is being looked into.

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