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Nov 20, 2015 10 years ago
Pirate
has been EXTERMINATED
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Spite

So, yesterday was the server move and it seems that caused the inactive/frozen accounts not to clear, they still say:

Quote
This account will be eligible for clearing on 11/19/15 at 3:00 pm.

Will these clear with the next round today or did the clearing system break during the server move, @ Keith?

P.S.: If this needs a fix please don't just free the stuck accounts but make it so that they clear together with the next round at 3pm. It would suck for people who waited on a certain pet or user name to miss out on the chance to even try because the account goes inactive at a random time.

Nov 20, 2015 10 years ago
Viking
is zombrainy
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Sater

Today there were no Accounts cleared as well, I guess the problem still exists then? :o

Nov 20, 2015 10 years ago
Pirate
has been EXTERMINATED
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Spite

the accounts of yesterday seem to have cleared somewhere between my posting and 2pm. But now the ones that should clear today are still stuck. We really need a fast and fair fix for this. ^^;

Nov 20, 2015 10 years ago
Horror
made it to the finals!
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Gravestone

Quote by Edge
the accounts of yesterday seem to have cleared somewhere between my posting and 2pm.
This sounds scary. I've seen delays before, but it usually just got pushed to 3pm of the next day.

I hope today's clearing won't be released at a random time. Please delay them to tomorrow 3pm (if it could be fixed by then). I feel super bad for those who got tangled in the glitch. Hope everything will go back to normal soon.


Nov 21, 2015 10 years ago
Pirate
has been EXTERMINATED
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Spite

It seems the issue either fixed itself or was fixed without a notice here. Either way all accounts seem to have cleared now so I guess this can be locked

Nov 21, 2015 10 years ago Official
Reya
has ALL of the beanbags!
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Locking this up then, thanks!

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