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Nov 14, 2015 10 years ago
ona660
is getting bi
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I've been playing Subeta loyally for about 4 years now, and every year without fail I've gotten my little birthday cake next to my name, but today there is no little cake for me. Just the standard gold user icon. I've never encountered this before and I'm a little disheartened about the no cake. I've checked my user dashboard, it is enabled. Any ideas?

--[Dance=ona660]--[TOT=Ona660] I can bite for: Baker's Kiss(proudly), Bright Bite, Bubble Jelly, Butterfly Bruise, Carchari, Catterkiller, Dolly Dreadful, Fevermore(!), Freckle Fever, Lobster Face, Lovebug, and Pinkie patch.

Nov 14, 2015 10 years ago
far
is a gold digger
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Fartsie

You get the cake when it's your personal birthday and not by the date you registered. @ ona660 [Edit] Also, if you have a different timezone it's normal to get it later (especially if ahead of Subeta time)

[font=arial]But you don't belong to the shadows[/font]

Nov 14, 2015 10 years ago
ona660
is getting bi
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Yes, and It is my personal birthday today. Also, I am in the same time zone as subeta's time.

--[Dance=ona660]--[TOT=Ona660] I can bite for: Baker's Kiss(proudly), Bright Bite, Bubble Jelly, Butterfly Bruise, Carchari, Catterkiller, Dolly Dreadful, Fevermore(!), Freckle Fever, Lobster Face, Lovebug, and Pinkie patch.

Nov 14, 2015 10 years ago
far
is a gold digger
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Fartsie

If you have a different timezone it's normal to get it later (especially if ahead of Subeta time). I don't know where you live tho.

[font=arial]But you don't belong to the shadows[/font]

Nov 14, 2015 10 years ago
ona660
is getting bi
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I have the exact same timezone. it's 6:13pm. ;w; I'm just hoping to get it before midnight?????

--[Dance=ona660]--[TOT=Ona660] I can bite for: Baker's Kiss(proudly), Bright Bite, Bubble Jelly, Butterfly Bruise, Carchari, Catterkiller, Dolly Dreadful, Fevermore(!), Freckle Fever, Lobster Face, Lovebug, and Pinkie patch.

Nov 14, 2015 10 years ago
far
is a gold digger
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Fartsie

Today, Nov 14 is your birthday and it hasn't showed up this morning? Odd. It usually shows up if enabled.

[font=arial]But you don't belong to the shadows[/font]

Nov 14, 2015 10 years ago
ona660
is getting bi
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Correct. it's now 6 pm on the 14th, and i've gotten one every year on the 14th for this. I just want my cake gosh darning subeta :Y It's why I made a thread. It is really odd. :(

--[Dance=ona660]--[TOT=Ona660] I can bite for: Baker's Kiss(proudly), Bright Bite, Bubble Jelly, Butterfly Bruise, Carchari, Catterkiller, Dolly Dreadful, Fevermore(!), Freckle Fever, Lobster Face, Lovebug, and Pinkie patch.

Nov 14, 2015 10 years ago
Luck
is unlucky
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Bella

I've actually had the same issue before c: Filing a ticket will help resolve it. Here's my ticket that I made just last year after years of never having my own birthday cake icon.

Quote

Title: I&;ve never had a birthday cake icon on my birthday.</p>
<p>I&;ve had a few birthdays on Subeta, but no one ever knows because I never get a cake icon. I looked in my preferences and I do have the icon enabled. It has never shown up today, which is my birthday, or any other day of the year, so I have not filled in the wrong birth date. I&;m not sure what&;s wrong, but if it can somehow be helped to add a birthday icon to my username on January 8th that would be most appreciated.

Quote by staff member
I&;m very sorry that the birthday icon isn&;t working properly for you. I&;m going to reset your birthday so you can enter it into the system again. This usually fixes the issue, so hopefully it will work in this case, as well. 😊 You should receive a prompt asking for your birthday as soon as it has been reset.</p>
<p>Oh, I forgot to mention. It can take it a little bit to appear if the cache is being slow, so please let me know if it hasn&;t appeared within the hour.

he/him / 31 / EST



My best friend is



Nov 14, 2015 10 years ago
ona660
is getting bi
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Thank you so much. :D I just Filed my first ticket. I hope it looked acceptable. Thank you very much for your help. :D

--[Dance=ona660]--[TOT=Ona660] I can bite for: Baker's Kiss(proudly), Bright Bite, Bubble Jelly, Butterfly Bruise, Carchari, Catterkiller, Dolly Dreadful, Fevermore(!), Freckle Fever, Lobster Face, Lovebug, and Pinkie patch.

Nov 14, 2015 10 years ago
Luck
is unlucky
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Bella

You're welcome :) Hope the fix works for you as well! Happy birthday!

he/him / 31 / EST



My best friend is



Nov 15, 2015 10 years ago
ona660
is getting bi
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and thank you both. Lookie! I have my cake. Thank you very much. :D

--[Dance=ona660]--[TOT=Ona660] I can bite for: Baker's Kiss(proudly), Bright Bite, Bubble Jelly, Butterfly Bruise, Carchari, Catterkiller, Dolly Dreadful, Fevermore(!), Freckle Fever, Lobster Face, Lovebug, and Pinkie patch.

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