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Nov 14, 2015 10 years ago
EscapeInFantasy
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I really want to change my email. As in change the email account, not just the one on my profile! I don't know why it keeps saying "invalid" email.

I want to delete my old Yahoo email for personal reasons.

My 3Ds Friend Code!

I Play Pokemon Y 2079 7786 8608

Please help hatch my poke babies

Nov 14, 2015 10 years ago
Darkrai
is magical
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Sucre

Your email isn't listed on your profile or anything, that is where you change the email for your account.

I just linked someone to that page maybe a week ago? And they never said that it didn't work or anything, are you sure you don't have a space at the end or something weird like that?

Nov 14, 2015 10 years ago
EscapeInFantasy
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Yeah! No Space.

I went here:

Personal > Edit Profile > and my email was there below name, gender, etc.

My 3Ds Friend Code!

I Play Pokemon Y 2079 7786 8608

Please help hatch my poke babies

Nov 14, 2015 10 years ago
Darkrai
is magical
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Sucre

Yeah, that's where you change your email for your account. I would file a ticket if it's not working trying to put in your new one though

Nov 14, 2015 10 years ago
EscapeInFantasy
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I think I have the wrong page, is it okay if you link that page to me as well? :(

My 3Ds Friend Code!

I Play Pokemon Y 2079 7786 8608

Please help hatch my poke babies

Nov 14, 2015 10 years ago
Darkrai
is magical
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Sucre

No, you have the right page, it's this one. [edit] I just changed it to a different email and changed back, and it worked fine. Are you pressing the Submit Your Profile button at the bottom of the page to change it?

Nov 14, 2015 10 years ago
EscapeInFantasy
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Yes! It keeps saying "email is invalid* for some reason when my gmail is very well valid

My 3Ds Friend Code!

I Play Pokemon Y 2079 7786 8608

Please help hatch my poke babies

Nov 14, 2015 10 years ago
Darkrai
is magical
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Sucre

Then you should probably file a ticket, maybe they can figure out why it isn't letting you change your email :c

Nov 14, 2015 10 years ago
EscapeInFantasy
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Just did!

D: Apparently their ticket system has turned into a weird forum they said not to ticket them about bugs T_T.

My 3Ds Friend Code!

I Play Pokemon Y 2079 7786 8608

Please help hatch my poke babies

Nov 14, 2015 10 years ago
Darkrai
is magical
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Sucre

I don't know that it's a bug though because it's working fine for me, so you'll probably end up needing a ticket anyway. If it was a bug, they would be able to report it from the ticket anyway or tell you to make a thread.

Nov 14, 2015 10 years ago
EscapeInFantasy
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Let's hope so :(

I even disabled Adblock here. Ugh.

Wait when you changed your email did it give you that "confirmation" thing?

My 3Ds Friend Code!

I Play Pokemon Y 2079 7786 8608

Please help hatch my poke babies

Nov 14, 2015 10 years ago
Darkrai
is magical
User Avatar
Sucre

Sorry this is late so I don't know if you already got this fixed already but no I didn't get a confirmation, it just went through

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