In the normal wardrobe, on the left side of the screen there are several options, one of them being "avatar". This section will never load for me, so matter how long I wait, preventing me from changing my Ha's hair, eyes, mouth, etc. Does anyone know of another way to access these options? Thanks!

check out this thread regarding avatar facial options; you can also try resetting your avatar via this link: doop

hopefully this helps you, i don't know that there's another way to change facial settings right now. c:

Nada :p Thank you for the help though! I really appreciate it