Missing CSC?
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On Saturday I purchased 250csc through a 250 Credit Gift Card in a user shop. I redeemed the card (I already had 20csc on my account) and had a total of 270csc. I went to my account worth page today and noticed it said I have 170csc. I did not deliberately buy anything with my csc but I did look at items in the Custom Clothing shop and the Pawn Shop. I cannot find any item on my account that I may have purchased by mistake (but I'm not sure how I could definitively find it). I did take a screenshot on my phone of before the csc went missing.
I apologize if this is the wrong place to post this.
Any help would be great! Thank you.
Have you tried hard refreshing? You don't have a 100 Credit Gift Card anywhere either? [edit] You should also be able to file a ticket and have a UA tell you what happened to it, if you can't figure it out.
You should file a ticket so staff can look into it for you.
Is it possible for CSC to convert back to a GC? I know for sure that I redeemed it. And yeah I've been on lots of lots of pages and it still says 170 in my sidebar.
This is going to sound really dumb... How do you file a ticket? I've only been on the site for like 5 months and I've never had any problems before.
right here. tickets can be accessed by hovering over the 'subeta' tab and clicking on 'tickets'.
No, but you could have clicked on it by mistake in the CS or something. And you can file a ticket here, it's under Subeta > Tickets in the dropdowns.
Okay, I found the cash shop history and apparently I spent it on the autopricer by accident. Is it possible to have that refunded? I feel like it's way to easy to accidentally spend csc on that. I had no idea I even did it.
Thank you!
No, unfortunately I don't think you can have it refunded :c But I thought that there's a confirmation message for that one because you do have to spend 100 CSC on the super autopricer. Sorry you made that mistake though D:
I could have sworn there wasn't a confirmation. I didn't notice anything out of the ordinary while I was autopricing. I'll admit that I was multitasking at the time though. The way I see it there should really be a pin restriction on csc purchases. I guess I won't be purchasing csc in the future if it's this easy to inadvertently spend it.
