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May 5, 2015 10 years ago
Sunflower
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Yearn

Hello: I was going to put in a ticket, but in the ticket creation, it states to post here in the bug forums rather than put a ticket in, so hopefully I'm putting this in the right place.

I can't be certain just how many items this happened to; I compared tabs (I always have a bunch of tabs open when I sort inventory because I'm impatient and the load times for Subeta grate on that lack of patience) and account searches, and these are the ones I came up with, but maybe I missed some? I probably did.

approx. 9:05-9:11pm (ish) for first occurrence, 9:50-10:00 (ish) for second occurence before/after (trying to put into my "Pet Treasures Storage" gallery) Paper Airplanes: 2/3 Pastel Box of Macarons: 2/3 Lemon Frosted Sugar Cookie: 2/3 Metal Casting Thermometer 1/2

I know for a fact at least these four I only had the copies listed, before the extreme lag hit. I compared tabs and did account searches and kept coming up with one extra, total, instead of what was displayed previously in the earlier tabs.

During the spike of lag, I kept getting "Subeta is down" errors and the page with the terracoon pet smashing a keyboard, so I'd backspace, wait until it looked like the site wasn't choking so bad (testing with loading other pages or sending other items to the gallery in question), and then try again. But these items kept spinning their wheels endlessly, and then giving me the "Subeta is down!" page.

Eventually I got another error (that I didn't think to take note of exact wording, sorry), that was something like "item id doesn't exist" I think. The lag spike was gone by then.

I went to put the rest of my items in the vault or my actual shop through quickstock; I got /another/ error of "Subeta is down" and so when I go to quickstock again, there's an item I didn't have before: "Lagmonster." Which is funny, I guess. I don't know if it's intended? Did one of my items turn into this?

My final question is: what do I do with these extras? I didn't earn them, I don't want them because of that. I just wanted to clear my inventory from RS'ing so I could zap without worrying about items getting turned to dust. :(

Should I just delete them? I put the extras in my vault for the time being, so I could zap and go about my business, but I figured I should report this happened.

(I also kept the tab open of the original contents of my inventory, if I need to take a screenshot of this.)

May 5, 2015 10 years ago
Darkrai
is magical
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Sucre

I think this actually would be a ticket issue. But yeah they would probably just delete the duplicates for you anyway.

May 5, 2015 10 years ago
Sunflower
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Yearn

I thought it should be a ticket, yeah--but the instructions on the tickets state that tickets're not for bugs, so I was really unsure at that point. I'll put one in regardless (when the site lag permits), but yeah.

Thank you for the response!

May 5, 2015 10 years ago
Darkrai
is magical
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Sucre

It's not really an ongoing bug though, more of an isolated incident, and regardless they prefer you submit a ticket so duplicate items can be removed if needed c:

May 5, 2015 10 years ago
Sunflower
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Yearn

Thank you for clarification!

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