I didn't see any other topics about this, so I felt I needed to post about this one:

This morning - I'm not entirely certain of the time, but it was somewhere around 2:30 AM (Subeta time/EST) - I was moving items around my vault. I had a Dusk Mortiking Elixir on the main "Item Storage" page (link) that I was trying to move to one of my Vault categories (I have two different categories for my vault items; one is for elixirs/potions and the other is for food), but when I clicked to move it, the item completely disappeared. It was in neither of the two categories in my vault, nor was it in the main page or my inventory. I tried to move one of my food items ("Elven Dessert") to my inventory, but it too ended up completely disappearing when I tried. Same thing as the elixir; I checked my other vault categories and my inventory, but it was nowhere to be found. I've also used the Item Locator to see if they ended up anywhere else, but I only get the "I can't find that item anywhere in your account!" message for both of them.

Is there any way I could get help with this? :( The items aren't terribly expensive, but I would still like them back if possible. My operating system is Windows 8, please let me know if I need to give any more details and thank you for your time!

My issue was resolved via ticket, thanks!

Make a ticket. it had to do with the downtime.

Ah, guess I'll go do that then, thanks!