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Mar 6, 2015 11 years ago
Epiphany_746
has a sweet tooth
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Hello. Last night, I was on the subeautique page. I had around 300,000 something sp on hand. I clicked on Professor New Overkill Mascara to buy it. Then the page went to an error page. I refreshed. It brought me back to the subeautique page with all of the same items on it, but I only had around 50,000 something sp on hand. I thought, "hmm, even though the item only costed around 150,000 something sp, it made me lose a lot more. Oh well, I got the item." So I went to my inventory, and there was no mascara there! I went back to the subeautique page, and I was still able to access it, with the same items. So I went to my bank, took out 500,000 sp, and tried to buy the mascara again. Then the same thing happened. It took me to the error page with the squirrel, and when I refreshed, I had 47,125 sp and again no mascara in my inventory! I am very upset because I have lost a lot of sp and did not get any items for it. I do not know what the glitch was. Thank you.

click! :)

Mar 6, 2015 11 years ago Official
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Destiny
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Dexter

Please file a ticket so that a UA can assist you.

Dexter by

Mar 7, 2015 11 years ago
Epiphany_746
has a sweet tooth
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thank you!

click! :)

Mar 7, 2015 11 years ago Official
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Destiny
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Dexter

welcome :) I am going to lock this up as it is a ticket issue and the actual error was fixed this morning.

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