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Oct 29, 2014 11 years ago
Krystal
is a SUPER USER!!!
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Earlier today I was on Subeta on my phone, and I got the pop up random event saying that I won a free spin at Spooky Chance. Let me just say that the random event said NOTHING about it expiring in 1 hour. Anyways, that isn't my problem. My problem is that I followed the link to the Spooky Chance Surprise, and clicked the option to use my free spin. The page refreshed and then on that page, it had said that I had 0 free spins. Now I am back home on a computer, and I am very disappointed. Not only do I not have any of the possible prizes in my inventory, I am also discovering that even if I hadn't used my free spin, it would've expired in an hour. That is lame. It should be at least 12 hours, 24 ideally. What I am wondering now is what is going to happen? Where is my prize? Am I going to get another spin to compensate for the fact that I used my spin but received no prize?

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Oct 30, 2014 11 years ago Official
Reya
has ALL of the beanbags!
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You might want to try and file a ticket. I don't know if this is something a UA can help you with, but they might be able to compensate you.

Oct 30, 2014 11 years ago
Krystal
is a SUPER USER!!!
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Hi, I was wondering if anyone else is having this issue. I am about to head to bed, but if I don't hear anything from anyone tomorrow I will make a ticket about it. Thank you :)

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Oct 30, 2014 11 years ago
Nonchalant
has ALL of the beanbags!
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Bren

I got the free spin and it worked fine for me.

[Center][Url=https://www.youtube.com/user/ShutupandLetsPlay4]Shut up & Lets Play! Youtube Channel[/url][/center]

Oct 30, 2014 11 years ago
Sirensong
is a fossil
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RingWraith

I've actually gotten two so far and have had no problems with them. Got two nice prizes and they were both free.

Oct 30, 2014 11 years ago
Krystal
is a SUPER USER!!!
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Thank you all for responding. Since the free spin has worked for several other users, I have created a ticket. Hopefully they can compensate me and it will work.

Brittany, you can lock this board, since I made a ticket. Thanks!

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Oct 30, 2014 11 years ago Official
Spotlight Champion
Destiny
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Dexter

Locking since this is a ticket issue!

Dexter by

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