I am not entirely sure what's wrong, but she says she's having layout issues. She can't submit tickets or access the forums at all.

The friend is

Screenshots:

- Does she have custom css? There could be something buggy in there. My first suggestion would be removing all of it and seeing if that helps. If not, have her disable any add-ons she has. Those are the two things most likely to be causing this mess.

If the above suggestion doesn't work, check to see if you have a program called 'Sendori' installed on the computer that is having trouble loading the site. Check Add/Remove programs in your computer to see if it’s on the list. To do this click the “Start” button, followed by “Control Panel”, “Add/Remove Programs. If you see Sendori in the list, click “Uninstall.”

Yes, uninstalling Sendori seems to have done the trick. I found out now that it's pretty much Malware and thus will be blacklisted/avoided in future. Thank you very much for your help.

Glad that worked! I'm going to go ahead and lock up this thread. :)