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Jul 21, 2013 12 years ago
nyannya
is bright-eyed and bushy-tailed
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I was on the achievement page making sure my solved puzzles were showing up for the NUMBAH CRUNCHA achievement, and refreshed to find this achievement at uncompleted with 18/15 wins, so I completed another hard game. Now I obviously received the achievement itself fine, but I didn't receive the item that is supposed to come along with it?

Not sure if this is a common bug you guys are aware of already, or if it's just me.

[IMG]http://img21.imageshack.us/img21/3401/39694825.png[/IMG]

Jul 21, 2013 12 years ago
Reya
has ALL of the beanbags!
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If you haven't already, please file a ticket. :)

Jul 21, 2013 12 years ago
nyannya
is bright-eyed and bushy-tailed
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"NOTE: This is not for reporting bugs, please do that here. This is for getting support!"

Ah, wasn't sure if it was ok to do in this case. Thanks, I'll do it now. :)

[IMG]http://img21.imageshack.us/img21/3401/39694825.png[/IMG]

Jul 21, 2013 12 years ago
Reya
has ALL of the beanbags!
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You were correct in creating a thread here. :) In this case, though, you need the assistance of a UA to manually give you the reward.

Jul 21, 2013 12 years ago
The Adventures of
Ariel
and Pete
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Some of the achievements are buttheads like that. If anyone else is having this problem, just make a ticket and we'll get it to you quickly :)

Jul 21, 2013 12 years ago
nyannya
is bright-eyed and bushy-tailed
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Should the ticket be filed under "Achievements" or "Items"? Sorry I've never filed one of these before.

[IMG]http://img21.imageshack.us/img21/3401/39694825.png[/IMG]

Jul 21, 2013 12 years ago
Reya
has ALL of the beanbags!
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The category doesn't matter all that much. Perhaps Missing > Items? :)

Pft, I heard it took Grace an entire hour to fix a bug earlier.. I have so little faith you guys now <3

Jul 21, 2013 12 years ago
skye_raven
is magical
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Geralt_of_Rivia

not sure where this goes but my game (subeku) just stopped working on me.. the little level buttons are showing up fine but underneath is just a black box, i've refreshed lots of times and opened and closed the game page a few times but it's still a black box there..if i hit a difficulty button it does nothing but makes the buttons go away :/

Flower me?[tot=skye_raven]

Jul 21, 2013 12 years ago
Reya
has ALL of the beanbags!
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Try clearing your browers cache and browsing cookies and restarting the browser. Let me know if this works for you. :)

Jul 21, 2013 12 years ago
nyannya
is bright-eyed and bushy-tailed
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Thanks! Ticket has been filed, and now all that's left to do is to wait. :P In the meantime, 75 puzzles left to solve!

[IMG]http://img21.imageshack.us/img21/3401/39694825.png[/IMG]

Jul 21, 2013 12 years ago
Reya
has ALL of the beanbags!
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Good luck! Let me know when this is resolved for you. :)

Jul 21, 2013 12 years ago
skye_raven
is magical
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Geralt_of_Rivia

thanks, that's seems to have worked, but when it comes on it's black and sorta 'rolls' out of the way for the playing screen.. but at least it's playable, or so we shall find out, provided my brain cooperates lol thanks again :)

Flower me?[tot=skye_raven]

Jul 21, 2013 12 years ago
Reya
has ALL of the beanbags!
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No problem. :) A couple of other people reported it as well, so you're not alone! Hopefully it won't come up again. Glad it is working now, though. Good luck!

Jul 21, 2013 12 years ago
JoAnna_119
is a Time Lord
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This happened earlier today with two achievements. I filed a ticket and was given the items fairy quickly :)

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