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Jul 16, 2014 11 years ago
Ichigo777
is made of stardust
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LordAdderhead

For the past few weeks, I've been unable to load my own wishlists or to see any other user's WLs either. I have tried multiple browsers but I just keep getting the 'subeta is down' page.

Oddly enough when my friend was over yesterday and used my computer, she was able to load her own wishlist and others, so it appears to be just my account?

Really annoying since I can't modify or view them now...

Sell me these plushies please! Discounts = LOVE

Jul 16, 2014 11 years ago
Darkrai
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Sucre

It's been happening to me too on occasion, but usually a refresh or two fixes it :x

Jul 16, 2014 11 years ago
Ichigo777
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LordAdderhead

I try; even with nothing else loading/running it won't load. This section here is literally 1 item - and I can't get it to load at all. :(

Sell me these plushies please! Discounts = LOVE

Jul 16, 2014 11 years ago
Darkrai
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Sucre

Huh that's weird :x I was going to suggest that the sections were too big until you said your friend could load them on the same system; I can load that list no problem, some of my own have given me problems though (as I said, they fix themselves after a refresh though :x) I hope you get it figured out

Jul 21, 2014 11 years ago
Ichigo777
is made of stardust
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LordAdderhead

Still not working for me at all :( Really annoying since I can't view anyone's WL...

Sell me these plushies please! Discounts = LOVE

Jul 23, 2014 11 years ago
Elethia
has 40 pets and counting
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I've been having the same problem also.:( When I click to go into a part of someones wishlist the loading takes forever and then I get the subeta down page. It happens on my wishlist and other users wishlists also.

Jul 23, 2014 11 years ago
Ichigo777
is made of stardust
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LordAdderhead

By any chance,do you have a ton of CWs? I'v got a lot and I think that's whats breaking it (Like it can break Account Worth)

Sell me these plushies please! Discounts = LOVE

Jul 23, 2014 11 years ago
Elethia
has 40 pets and counting
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I had a section just for the cws that I wanted--it wasn't as many as my expensive item part, but I did have a good bit in there. It's just odd that I could load all of that before and now I can't. If you mean cws in my wardrobe then yes I do have a good bit of them as well.

Jul 23, 2014 11 years ago
Reaper
sealed it with a kiss
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Derek Hale

Usually I can get it to work after a few refreshes. Today it took me multiple new tab attempts as well as over 20 refreshes to finally get the category with 1 item in it to load on my wishlists so I can categorize it properly -_-

This is getting way way old.

Wouldst thou like to live deliciously?

Jul 23, 2014 11 years ago
Keith
is sweet
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Eradication

And that's how Subeta crashes.

💖 ✨ 🤗

Jul 23, 2014 11 years ago
Reaper
sealed it with a kiss
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Derek Hale

I wasn't running multiple tabs at the same time trying to open it o_O

I would close a tab, open a new one, and try to load it again. I waited until the page "loaded" fully telling me Subeta was down before attempting to refresh or to start again in a new tab.

If me having one tab open on Subeta and trying to load one page that has one wishlist item crashes the entire site then something is severely wrong.

Wouldst thou like to live deliciously?

Jul 23, 2014 11 years ago
Sekhmet
is a sun worshipper
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Sekhmet

Subeta crashes because of people opening multiple tabs in an attempt to get the site to load? Sure doesn't sound like Reaper's fault to me. Sounds like a server problem on your end.

Today every page of Subeta loads for me, but then hangs forever - "Read img.subeta.net" and "Read assets.customer.io"

I've been here for 9 years, and it is getting old.

Oct 29, 2014 11 years ago
Reaper
sealed it with a kiss
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Derek Hale

Was redirected here by even though this topic is 3 months old with no new posts and this issue, while similar (being that wishlists are again not loading) is not the same, since now it appears they are broken 100% and no amount of refreshing, cache clearing, etc will fix it.

One staff member had already responded to the thread from and did not lock it since this topic was necro'd but here we are anyhow.

Anyhow - here's my copy/paste report:

Quote
@ Destiny @ Luckykitten
Just wanted to say that I&;ve been having this issue too for a number of days and even refreshing doesn&;t help. It either returns the 502 error or gives me the Subeta is Down! message on the page. Refreshing used to fix this after one or two tries, but not anymore =/

Wouldst thou like to live deliciously?

Oct 29, 2014 11 years ago Official
Reya
has ALL of the beanbags!
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Necro rules do not apply in this forum and threads are always considered "active" so long as the issue is unresolved. We encourage users to make updates on any bug report, even if it's to say they are still experiencing the issue.

I'm also not certain how it's not the same issue? Not everyone was able to fix it with a refresh or two (see reports above).

An update was made to the programmers with the information you provided - you were directed here for organizational purposes. The less threads the easier it is to make sure everything has been noticed so we try to keep duplicated/similar reports together. We typically re-route to the oldest thread so information is not lost (the fact that other users experienced this issue/a related issue before could be valuable information to the programmers).

Because there are so many reports Destiny and I don't always re-direct immediately, either because we are unaware of the other thread or don't have the time right then to find it but still want to acknowledge it or provide further information.

Sorry for any inconveniences this may have caused! :)

Oct 29, 2014 11 years ago
Reaper
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Derek Hale

That came off snarky and I didn't mean it to - I just was frustrated because this thread is so old and there wasn't even a note from a Mod here about filing a report with programmers regarding the issue.

I honestly didn't mean it to come off snarky at all - and I apologize for it coming off that way - I know you guys work hard for us and I do appreciate it.

[edit]

Hey - I just gave my WL a try again (expecting more of the same) and discovered that they're suddenly working completely for me - and much better than they have in months! You might want to try - maybe they fixed it?

And its already broken again. That was very short lived.

Wouldst thou like to live deliciously?

Oct 30, 2014 11 years ago
Luckykitten
needs a vacation!
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Tierce

Hihi, just wanted to move my post to this thread as directed:

Hihi, so for the past few days i can't get any wishlists to load at all, including my own. Every time i try to load one i get the 502 Bad Gateway error saying that the subeta host is down or the page just can't connect to it. I am using Chrome Version 38.0.2125.111 m on Windows 7 and hadn't done any recent updates on my laptop that could've possible caused this.I also tried clearing my cookies and cache but it didn't make a difference. I really hope this can be fixed soon or that someone can tell me of a way to fix it, especially with the holidays coming those wishlist will be pretty important.

@ Reaper i just tested mine and i am still getting the error pages Subeta is Down pages pout. On the upside, the first loaded page with the categories comes up immediately but when i click the categories to see items within it i still keep getting the error pages ( even when clicking on my smallest category with just a few items on it) but fingers crossed... any sign of life is a positive at this point :)

Also thought i'd add this : i am getting these error pages within seconds of clicking on it (aka less then 10) just thought i'd add this since it was previously suggested that these error pages ensue when a page takes longer then 30 seconds to load ;) I figure any info would be helpful. Also i have tried this on 3 laptops and two desktops of which each have different versions of windows as well as multiple browsers, so it's not just a one platform/specific browser issue :(

Oct 30, 2014 11 years ago
Reaper
sealed it with a kiss
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Derek Hale

Hopefully it will correct more soon - are you using FF or Chrome (or something else)?

Wouldst thou like to live deliciously?

Oct 30, 2014 11 years ago
Luckykitten
needs a vacation!
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Tierce

I've tried it on 3 laptops and 2 desktops of which each have different versions of windows as well as in different browsers. i've tried Chrome, IE, FF on anything from windows vista, windows xp, windows 7 & 8.1 etc and none of them load the wishlists lol

Oct 30, 2014 11 years ago
Reaper
sealed it with a kiss
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Derek Hale

Damn - that's horrible - I was surprised when my loaded so well tonight. Hopefully its a work in progress!

[edit] Aaaaand its broken again. That was short-lived =/

Wouldst thou like to live deliciously?

Oct 30, 2014 11 years ago Official
Reya
has ALL of the beanbags!
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Are you able to load my wishlist? http://subeta.net/wishlists.php?act=view&user=456735

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