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Jun 23, 2014 11 years ago
Lirius
only has room for one
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So I bought an item in the shop, redeemed an invitation again and then it said I had to wait five minutes bc I had purchased too recently. I waited the time again and it used the invite without letting me see the shop. Since I had gone through the wait time I used another one thinking it would let me in, but I got the wait time again while it used both invitations. If it's not going to let me in/purchase, it shouldn't be using the invitations, or some other method of letting me know that I won't be able to purchase before I waste the invite. Is there a way to get the invitations I redeemed but wasn't able to use, back? And some way to know how long I actually have to wait between purchases there? (rather than getting five minutes, redeeming again, and it says I have to wait another five minutes...)

Thanks

Jun 23, 2014 11 years ago
Paddy
howls at the moon
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Night

did you refresh the purchase page, or hit the back button to go back to the Subeautique shop? If so, you might find you ended up buying two of the first item (which could be why you "lost" the second invite).

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Jun 23, 2014 11 years ago
Lirius
only has room for one
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I hit refresh, but I didn't get any repeats of the item; just the one. Now that I go back I CAN access the shop, so I guess I really lost only the one invite and need to not hit refresh next time... thanks :)

Jun 23, 2014 11 years ago
Paddy
howls at the moon
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Night

that's weird though, if you lost the invite but didn't get a purchased item....

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Jun 23, 2014 11 years ago
Lirius
only has room for one
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yeah, that has happened once before when I did something similar... it used my second invite and I got like 4 of the item I had purchased the first time. But not with this; I purchased Hazel's Secret Design Book (or whatever it's called) and only got the one.

Jun 23, 2014 11 years ago
Reya
has ALL of the beanbags!
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If you haven't already, please file a ticket. :)

Jun 24, 2014 11 years ago
Lirius
only has room for one
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I filed a ticket (but under general help bc I didn't know what to label it) and she told me that it sounded like a bug and that I should post it on these forums

Jul 31, 2014 11 years ago
Reya
has ALL of the beanbags!
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Have you encountered this again? I've been testing it, and haven't been able to replicate the error you ran into.

Aug 1, 2014 11 years ago
neko_558
doesn't have scurvy
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This happened to me yesterday. I bought something from the subeautique and after that pushed the back button. In a new tab went to my inventory and added the wearable to my wardrobe. Then (I dont know how much time exactly passed but) I accidentally pushed the froward button whilst trying to refresh the page.. and then boom some sp was gone one invite was gone but no item :/

Aug 1, 2014 11 years ago
Reya
has ALL of the beanbags!
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That's strange. I would highly advise against using the back button on/after any purchase screen. If you haven't already, please file a ticket so a UA can assist you. :)

Aug 1, 2014 11 years ago
neko_558
doesn't have scurvy
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Ok, thanks for the quick reply!

Aug 26, 2014 11 years ago
Reya
has ALL of the beanbags!
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Was a UA able to help you out? Has this happened again?

Aug 26, 2014 11 years ago
neko_558
doesn't have scurvy
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I haven't tried it. But everything is ok as far as I can tell :3

Sep 1, 2014 11 years ago Official
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Destiny
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Dexter

Locking this as resolved. If this happens again let us know!

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