I guessed right on the Item Scramble but...

XD It thinks it's wrong. I can only surmise that this time, for some reason, it counted the answer as case-sensitive. Though it's never done that and didn't do it when I played a couple hours later. Still, funny bidniss.
haha, i got slapped like that once in scramble as well. i honestly haven't returned since because of it (silly, i know).

It does matter XD If the letter has a cap. in the scrambled word, it has to match o:
Not necessarily. I'm pretty sure that capital is there as a guide to help you unscramble or, more likely, because their items are in caps and it's an automated game. However I never put caps in my answers and always get it right, as case-sensitive doesn't matter, except in this one explicable example. It's like doing a search in Shop Search. That doesn't have to be case-sensitive either.
Edit: See, a little test with caps and I won anyway:

that game does that to me all the time. frankly i hate that game because of that. its something they need to fix DX
Wow...that's weirdO.o It should stay the same all the timeO.o
Update: Hehe, it's gotten sillier. Everything's right, even case-sensitiveness. XD

It's happened to me a few times, so I just gave up. It's such a tiny amount of sP anyways. :P