Replies

Mar 20, 2026 15 hours ago
GuardianAngels
is a mirage
User Avatar

Ello everyone! So, I know I had 3 free before, I checked it when the announcement went up. I think my skin that I started before, back on the 15th when we thought that was the last day, might have claimed a freebie after I finished and cleared my skin. I went back to the VIP a moment ago, and now I only have 2. Is that intentional? I thought the skins we were already bitten for would not count.

Conclusion: There were 3 total during the whole event, not an additional 3 at the end. I did claim that first one at the beginning. Something must have glitched that caused me to see 3 after the announcement, and confused me into thinking that there was an additional 3.

Trying to catch up the last 5 years

Mar 20, 2026 15 hours ago Official
Reya
has ALL of the beanbags!
User Avatar

Just for clearification - you're specifically talking about the surival skins? And you're seeing them/missing one in your wardrobe? Or someplace else?

Mar 20, 2026 15 hours ago
GuardianAngels
is a mirage
User Avatar

I'm sorry. When I go to the VIP to claim the free Survival skins, It now says I have 2 left to claim out of the 3 the announcement said. I think I saw somone in the comments to that announcement also have free infections go missing.

Trying to catch up the last 5 years

Mar 20, 2026 15 hours ago
Reya
has ALL of the beanbags!
User Avatar

Ooh, so you're saying you haven't claimed any but it's making it out like you did, not that you don't have one you unlocked? I just checked and mine is saying I have 3 left. You could try sending in a ticket to see if a UA can check your logs.. maybe it locked you into one while you visited the page. They might be able to get it reset or at least let you know which one it was. Might worth a shot. :o

Mar 20, 2026 15 hours ago Official
Keith
is sweet
User Avatar
Eradication

The numbers were only claimed if you clicked the button and chose one. If you chose one that was the same as your current infection, you'd only get one skin for that.

💖 ✨ 🤗

Mar 20, 2026 15 hours ago
GuardianAngels
is a mirage
User Avatar

Correct! I didn't click anything, though. I was waiting out my current infection, intentionally.

Edit: I made that mistake the first freebie that was offered, except I paid before I realized where the freebie link was, and then claimed the exact same one. I kicked myself for that one.

Trying to catch up the last 5 years

Please log in to reply to this topic.