Replies

Dec 6, 2025 3 months ago
KittiKat
is magical
User Avatar
Stellaluna

I can open the tree gallery, but when I click on a tree to try and gift to it, an error message pops up.

Dec 6, 2025 3 months ago
Femefatalis
is a skilled hooker
User Avatar

I believe they are having the same issues as I am.

On The Luminaire Tree Gallery page, - the Oops Something went wrong page- We've encountered an unexpected error while processing your request. This could be because of an error on this page, or something broader. This is our generic "we dont have a more specific error to show you page. It could really be anything so please let us know in the forums - show up for the following areas: when I try to find the wish list matches of my friends on this page https://kumos.subeta.net/explore/arctic/tree/182427?year=2025 it also shows up when I try to click on peoples trees on this page https://kumos.subeta.net/explore/arctic/tree/gallery?filter=needing-love&year=2025

It has been erroring for me since last night. I am on windows 8.1, (a laptop) and I have cleared the cache

Dec 6, 2025 3 months ago
springblom
is chat-tea
User Avatar

So and I are having the same issue that is explaining. I can click the error page away, but then the wishlist matches just remain in an infinite loading state so that we're unable to actually share any love to these guys from items we have.

ABSOLUTELY LOVE the idea behind this feature and am hopeful it's an easy fix as I have purchased a GA just to use this feature this week.

Dec 6, 2025 3 months ago Official
Keith
is sweet
User Avatar
Eradication

I'm going to do some checking, but it really likely has to do with how these features are built, where they look through your whole inventory, vault, etc to compare to wishlists.

If you have a ton of items across those, it's likely to be brittle, but I'm going to have it show me the query from your account perspectives! Hope to have it fixed soon.

💖 ✨ 🤗

Dec 6, 2025 3 months ago
NEVER feed
RhiEA
after midnight!!
User Avatar
Rieu

I'm getting this error too and I'm still getting it if I set the wishlist view to just use my inventory (59 items) for the search reference. Maybe wishlist size is causing the error ?

NVM I realize the page searches everything regardless

Tired and Wired

Dec 6, 2025 3 months ago Official
Keith
is sweet
User Avatar
Eradication

Just pushed out some fixes for the wishlist, and general tree views.

That should hopefully resolve a lot of the issues!

💖 ✨ 🤗

Dec 7, 2025 3 months ago
springblom
is chat-tea
User Avatar

I wouldn't be shocked if it were the number of items it's scanning in my account. haha. I can now see the items in my account that I can gift to people! I'm so excited about this!

However, when I'm using the "Trees that need love" tab, once I select my gifts and click "leave under the tree," the error comes back, and it doesn't seem like the gifts are actually being given. This is probably my favorite part of this new tree section so I can't wait till it's working and I can start sharing all my stashes!

EDIT: I can't post again but I also apologize for tagging you again.

So when I go to "trees that need love" I'm having that same issue wiht the general error pop up. It does NOT seem to gift the item, even if I click away from the pop up. Cleared cache and a bunch of things. Any other ideas here?

Please log in to reply to this topic.